Travel agency review Аккорд-тур Туроператор (Lviv)

No organization. The program is good

Author:
Date of purchase: 22 july 2018
Written: 22 july 2018
2.0
Travel agency: Аккорд-тур Туроператор (Lviv)
Service type: экскурсионный тур

We chose the company because the site is advertised.

The girl on the phone talks well about tours, there are no pretensions in this matter, she is well done, she is holding herself well.

But the problems with the organization are:

1. In the morning pick up at 6:00, departure from Kyiv at 6:30. The meeting point is at the fountain at the South Station. In fact, the bus arrived at 6:10 (no pretensions), the accompanying girl didn’t even bother to go to the fountain and pick up those people who were waiting (7 people), it turns out that someone moved the meeting place and at 6:35 the accompanying girl ran to pick up those who are "delayed".

2. The bus approaching Lviv (60 km was not enough) broke down, it happens. The accompanying girl feeds every hour and a half with the words: "The bus will be in an hour and a half, it has already left Rivne." When you call the phone number indicated on the site, the maximum you can find out information about the tours. It is impossible to find out the phone number of responsible people who can say anything specific, they are not on the Internet.




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