If you want to spoil your vacation, use the services of the Accord Tour

Accord-tour deliberately delays the deadlines for submitting documents. After all, when you exit or do not exit under a tour visa, no one will return the money. The travel agent submitted documents on September 22. Initially, they said that there is an opportunity to sign up for a submission on September 28-30 and we are doing great. As a result, the filing was already on October 2. When leaving for the tour, 17.10. We were assured everything was fine. As a result, the visa comes out on 15.10, according to the marks in the visa. On 16.10 at 14:00, the travel agent says that you urgently need to make a power of attorney at a notary for your money to obtain a visa for a representative of the Accord Tour. A number of questions arise:

1. How was Accord-tour going to get a passport initially? There was no mention of power of attorney.

2. It’s good that we arrived in Lviv in a day and had time to do all this.

3. What did the representatives of Accord, who were supposed to receive the documents before 14:00 on 16.10, do?

4. The power of attorney was issued at its own expense, and Akkorod-tour refused to reimburse them.

An attempt to call the hotline ended in the rudeness of the girl Lyuba, she refused to provide more information about herself and hung up.

Accord's response to the travel agent: "Good afternoon!

As we explained to you earlier, over the phone, dear Colleagues, our company "Accord-Tour" fully met your tourists by picking up passports directly from the consulate in Kyiv and having managed to transfer them to Lviv before the tourists left for the tour. It is your and Accord-Tour's fault that the passports left the consulate the day before the tour in Kyiv, and not in Dnepropetrovsk! If we had not taken the tourists' passports through our representative in Kyiv (for whom they issued a notarized power of attorney), then the tourists would not have been able to go on a tour. Hence, we have a question: why do tourists call our office with claims that they have issued a power of attorney for our representative. "

5. On the tour, one of the days we could not be accommodated in a hotel, because. he had changed and the escort didn't know about it. And we were driven around Budapest at 12 at night in search of another hotel.

Here it is the level of the tour operator.

And the most interesting question, not everyone draws up a power of attorney to receive. As in this case Accord receives your passports.

This is how the Accord tour works

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