Travel agency review Аккорд-тур Туроператор (Lviv)

At first I did not understand why the question to the second driver: Are you a driver? - He answered: NO

Author:
Date of purchase: 10 december 2017
Written: 03 april 2018
2.0
Travel agency: Аккорд-тур Туроператор (Lviv)
Service type: экскурсионный тур

Tour "Shine of Turkish Lights" 24.03-31.03.2018 I ask you, future tourists, to weigh your material and physical possibilities very carefully before contacting "Accord". We are very unpretentious tourists, because everything suited us and we liked everything. Until the return. Our accompanying Peter, when leaving Istanbul, took our data on the departure time of our trains to our places of residence, but ........ the closer the border, the slower we drove somewhere at a speed of 20-30 km / h, then the bus stopped, stood, then slowly drove off. As a result, we missed the train from Chernivtsi by 20 minutes. Although further according to the schedule we arrived in 8 hours to Lviv. All the tourists who had train tickets in their hands were late. I'm sorry, I'm sorry, we did not hear from either the escort, or later from the representatives of the tour operator. The disregard attitude is so obvious that at the request of a tourist who realized that she was late for the train in Lviv, she received a complete refusal to return the ticket in Ternopil. We didn’t understand with the whole bus, whether these were such wrecked buses, or whether it was in this way that the drivers took revenge on the tourists for asking them to wash the windows of the bus in order to be able to observe the beautiful Balkans. I can not say exactly. As a result, we had an additional night journey, exhausted nerves, losses when buying the most expensive train tickets, because there were no others at the box office, an additional day on the train after an additional night journey.

Therefore, I rate the work of "Accord" at 2 balls out of ten. All the positive aspects of the tour were not the merit of this tour operator.

An incorrectly programmed tour, a disregard for the problems of tourists, the release of a bus in an emergency condition, an old bus in which it is either unbearably hot or unbearably cold, terribly depressing films that make you want to get off at the first stop. If you want to spoil the long-awaited tour with the service, then take a chance. strongly do not recommend dear, find an alternative, do not contact this tour operator.




Comments (16) leave a comment