How to lose credibility in one trip.

Last year we traveled with the Accord across Europe. The trip went well - everything is fine. This year we decided on May flight 133 to Istanbul. But something went wrong. The declared program has not been fulfilled, the bus is not intended for long journeys, there is nowhere to put the legs on the chairs, the night journey is a nightmare. Upon arrival, after the night, instead of the hotel, we went to a leather factory. 2 hours waiting under the scorching sun for a guide. The air conditioning on the bus did not work. The guide did not arrive in the end, so we followed him into the city. The hotel is a separate place - a room 2 by 3 meters with a window into the well. Linen - not fresh, in the bathroom there is nothing but water. Acoustics - at the highest level, when I sneezed the whole hotel wished me good health. The air conditioning in the room only turned on the porter, came with a remote control. The room is smoky, as is the hotel itself. The guides tried, but Russian, not to mention Ukrainian, they practically do not know, turns, accent - tin.

Separately, about the guide Anna Gurova - this is an example of what a guide should not be.

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