|
Author:
Date of purchase: 09 october 2015 Written: 06 november 2015 |
|
Travel agency: Аккорд-тур Туроператор (Lviv) Service type: экскурсионный тур |
We left Kyiv in a great mood, upon arrival in Lviv they put us on the Accord bus and sent us to terminal A. On the way to the terminal, they entertained us with conversations about how wonderful it is and what can and should be done there, reminded us several times about replenishing the account from 100 UAH ( and this was the first bell, but we didn’t bother with the euphoria of the trip). We arrived at Terminal A at 8.00, on the second and first floors, preparations were underway for a wedding or some other holiday. drank coffee, went to the sanitary room several times, got on the bus and left the terminal with a delay of 15 minutes. Hooray!
The road from Lviv to the border went well with one stop at a gas station, where another Akkorda bus overtook us, and our guide said that this is bad, we will wait at the border!
So funny, the standard thinking of the border guards - all non-standard bags in color and shape were checked and safely sent to duty free. before we had time to drive away from the border, the tourists around me began to suspect that we were lost and then our bus broke down !! waited 2 or 3 hours until the Hungarian bus was sent. As a bonus, they gave the whole bus a free tour to Tokaj with wine tasting and delicious goulash)) We arrived in Budapest very late.
The next day was a buffet and it was here that the best buffet of the entire trip was. Standard tour, what can I say? You can safely refuse all standard free tours in all cities where you will call! I liked the boat trip.
Innsbrug is a misunderstanding of the tour or a non-professional guide I don't know. No one was offered to go up the mountain (yes, it was foggy, but I, as a traveler, should have a choice), a walking tour and about an hour of free time and that’s it, goodbye Austria. After Innsbruck, the mood fell, many of my neighbors did not understand why we went there (((.
Bern-struck, very beautiful city center, but the same problem - we stopped in this city for 2 hours!!
Lyon, such a guide as Xenia, you still need to look, smoothed out all the sharp corners, educated, interesting and loving this city !! for 2 hours?!! this is a real nightmare!!
The city of Montpellier overnight, but in fact we didn’t get to the sea, we stopped on the outskirts of some town, rooms for truck drivers, a smoky room, but there is a stove and a coffee maker, a minimum of furniture. In the morning there was an unpleasant situation, the whole group went into the room for breakfast, the ubiquitous (their darkness is everywhere in Europe) Chinese ate there. they began to take apples and an omelet, and then a girl runs out of the back room and said that our hall is next. Lucky for those who managed to take hot, the whole group in our room ate dry food, fresh fruit 0!! cheese 0!! etc. I felt like we were second class people.
Figueres and the Dali Museum - a shortened excursion, after the words of the guide: "we all don't have time, walk around yourself", it began to reach the majority of tourists that everything was not for tourists, but in order to complete the program! It's a shame, to be honest.
Barça, she is my now forever beloved Barcelona.
I want to write people! Everyone who travels with this company. Take a kettle with you!! not all hotel rooms have a kettle, half had no refrigerator!
If the guide tells you to go soon, you will have time to sphorograph - this is nonsense! We never returned to the places where we were!! We were in Barcelona for 2 days, we lived 20 km from Barca, it’s not very convenient, the bus from the city center leaves at 7 pm, and the departure is the next day. We found a way out, walked until 22, arrived on the train 10 stops from the center - 30 minutes and 1.5 km on foot. Not every tourist is ready for such an extreme in a foreign country and minimal English))
The guide's promises to stop in beautiful places probably meant cities and sanitary stops, and not views of insanely beautiful mountains and vineyards, castles and lakes!
In Nice, we lived with windows on the railway road and overpass)) I liked the Principality of Monaco, but an incomprehensible stop at a perfume factory. Why go there if we were taken to the store, and not told about how? ,what? and why?. very strange, they urged us all the time, and then 1.5 hours of the Accord company of our time is not a pity.
Overnight stay in Padua, it says Padua on the tour, but we spent the night 1 km from the sign for the beginning of the city of Padua)) It was the dirtiest and coldest hotel, the lights were dim, there was no internet even for money, there was no water !! beds creaked on all floors, many had cots. insects in the rooms, but cockroaches, bugs are different, there is such a fungus in the soul that the "Auditor" would be in shock-shock!! The breakfast room is not designed for 26 people!
Venice, thank God, at least the photos came out good! I have never seen such an influx of people and a toilet for 1.5 euros! Many in cafes know Russian, but the ice cream seller, in my poor English, said that he did not know Russian and Japanese, he was so angry))
We spent the night in Budapest, moving 500 km, we drove through Slovenia without stopping!
1. Accord tour company, not for tourists, but tourists for it!
2. Guide, you need to be more cheerful! To listen to the tourists, not one desire, not a single tourist on the departure from the tour program was heard by our Natasha Starenkaya.
3. The quality of the overnight stays, you need to check the Accord.
4. Increase the time spent in the cities of Venice, Lyon, Bern, Budapest, etc.
5. Prepare yourself where you want to go in the cities where the bus stops.
I don't recommend the Lucky Sombrero here. General impression - DURDOM
At least you’re not so offended, you got on a tour. It’s just that they have everything very beautifully painted on the site, and of course they lure you with a low price, but in the end it’s either a complete scam like ours, or a partial one like yours
Вам хоть не так обидно,Вы попали в тур.Просто у них очень красиво все расписано на сайте,ну и конечно заманивают низкой ценой,а в итоге или полное кидалово как у нас,или частичное как у Вас
What happened to you?
I really regretted that I did not photograph the conditions in which we lived, without photographs it is impossible to make any claims.
А что у вас произошло?
Я очень пожалела,что не сфотографировала условия в которых мы жили, без фотографий никаких претензий невозможно предъявить.
Our situation is just ALREADY ridiculous! They didn’t open a visa (they say “This is often now”), but before going to the visa center I asked 300 times what additional documents could, it was always difficult to open a visa to Germany, and now it’s even more so, well, yes okay, they swallowed it. After that, the chord through our agency began to transfer the amount of fines !!! it’s not clear why and what we are to blame for, supposedly they paid for all the hotels. We rightly demanded vouchers to make sure of this, in response, silence. Then we asked so that they return the money to us (out of the 9500 paid, they promised to return 5000), but they say we will not officially return it through the bank, give me some card !!! well, that is, in case of filing a lawsuit, we will not prove that this is a chord, because money will simply be put on the card. Well, in short, everything is involved in SHIT. And it’s disgusting that their SCITCH about not communicating with tourists directly, money, as you understand, we have not received a penny since October 24th.
У нас ситуация просто УЖЕ смешная!Не открыли визу(говорят"Такое сейчас часто"),но до похода в визовый центр я 300раз спрашивала,что может дополнительные документы,всегда тяжело было открыть визу в Германию,а сейчас так тем более,ну да ладно,это проглотили.После этого аккорд через наше агенство начал передавать суммы штрафов!!!непонятно за что и в чем мы виноваты,якобы они проплатили все отели.Мы справедливо потребовали ваучеры,чтобы удостовериться в этом-в ответ тишина.Потом мы попросили,чтобы нам вернули деньги(из 9500 проплаченных они обещали вернуть 5000),но они говорят через банк официально возвращать не будем,дайте какую-нибудь карточку!!!ну то есть в случае подачи в суд,мы не докажем,что это аккорд,т.к. будут просто на карточку положены деньги.Ну короче,все на ГОВНЕ замешано.И противно вот это их ЖЛОБСТВО по-поводу необщения с туристами напрямую,денег,как Вы понимаете,мы еще не получили ни копейки с 24 октября.
1. Accord tour company, not for tourists, but tourists for it! - I completely agree. They do not care.
1. Компания Аккорд тур, не для туристов, а это туристы для нее! - полностью согласен. Им все равно.
I don't like Accord either. And if our first trip with them to Hungary in 2009. was at the level, then it gets worse and worse. Either the bus is dead and not so comfortable that there’s even nowhere to put your feet, while our remark on this matter was a brilliant answer: “you have a tour without night crossings, why do you need legroom?”, but the fact that crossings are 500 km. a day, then it's nothing, be patient. But we protested strongly about it and got off the bus saying we weren't going on tour at all. As a result, after a two-hour scandal, the bus was replaced for us. Accord also saves on guides, there is a lot of savings on hotels, but electives are doubled. In general, we put an end to the Accord, and I see that we are not alone.
Я тоже не в восторге от " Аккорда". И если первое наше с ними путешествие в Венгрию в 2009г. было на уровне, то дальше все хуже, и хуже. То автобус убитый и до того не комфортный, что даже ноги поставить некуда, при этом на наше замечание по этому поводу был гениальный ответ : " у вас тур без ночных переездов, зачем вам место для ног?", а то, что перезды по 500 км. в день, то это ничего, потерпите. Но мы выразили активный протест по этому поводу и вышли из автобуса, говоря, что не поедем в тур вообще. В итоге, после двухчасового скандала, автобус нам все-таки заменили. На экскурсоводах Аккорд тоже экономит, на отелях сплошная экономия, зато факультативы завышены в два раза. В общем, на Аккорде мы поставили точку, и я вижу, что не мы одни.