Chord: Farewell chord...

Chord: Farewell chord...

Accord and I went on bus tours around Europe several times and each time brought a lot of positive emotions both from what we saw and from the work of the company's employees: the crews and guides acted professionally. Therefore, from the tour "To the start, attention, Baltic" they expected, as always, positive emotions.

The group got quite decent, as it turned out, there was not one in it who had not previously ridden with the Accord. Okay, let's start.

Further impressions will state as vivid memories.

1. Bus drivers never) for all the time did not clean the bus (for the first time in the history of trips !!!).

2. One of the drivers drank beer in the evenings, and the next morning he drove the bus from the very morning. Great considering the bus full of women and a child.

3. The bus refueled at gas stations with passengers in the cabin, which is a direct violation of traffic rules.

4. Spontaneous sanitary stops and meals on the way. The bus stopped on the road outside places where it can be done conveniently enough, not to mention being able to buy tea/coffee and some food. The apotheosis was the case of a stop at the exit from Copenhagen: after the end of the paid optional excursion, the group leader gives 5 minutes for the toilet and says “the bus leaves in 5 minutes and will not wait for anyone. Have time - ok, no - your problems. We are in a hurry to get to the ferry, drive 300 km, we will not make sanitary stops.” And then, after 20 minutes, the bus pulls in for a gas station, no one is let out of the bus, and the gas station lasts 30 (!!!) minutes. During this time, it would be possible to drink coffee and have a snack, and solve the problem with the toilet.

5. General timing of excursions and trips: after the mandatory excursions, there was not even 30 minutes left to eat normally. A number of proposed additional excursions, in principle, could not fit into the program. Those. in the program they were declared as possible, but could not take place in principle, because. they just didn't have time.

6. The main phrase of the guide is “this is not my problem, this is not my question, these claims are not for me” and “contact the agency where you bought the tickets”. Moreover, on any current issues, incl. route organization.

7. The guide did not provide support on the questions “where you can change the currency” (and we drove through 5 countries, different currencies everywhere), “where to eat quickly and at reasonable prices”.

8. The group was forced to self-organize: they themselves found maps of cities, took guidebooks, studied what, where and how: exchange offices, toilets, cafeterias.

9. During the ferry trip, the guide was asked how to organize meals for breakfast. The answer was standard: “Your problems that they did not pay in advance. Look it up yourself." Of course we found it. But why such a guide?

10. When half of the group was late for their trains due to a bus breakdown on the way, the guide said “that he does not solve these issues” and offered to deal with the company manager on the phone on his own. As a result, the night of the return passed in heated discussions.

The result of such an attitude towards people was that all 28 people (who were not the first to travel with the Accord) unanimously noted that this was the final chord of relations with the Accord.

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