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Date of purchase: 02 october 2017 Written: 10 october 2017 |
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Travel agency: Аккорд-тур Туроператор (Lviv) Service type: экскурсионный тур |
Prague weekend tour, 02/10/17-06/10/17, accompanied by Konstantin Roga
I chose Accord-Tour because they hung the star Choice of the Year and because they were satisfied with the parameters of the tour.
Why does Accord-Tour have disgusting organizational skills?
According to the program, boarding the bus at the railway station at 8-30, at 9-0 a tour of Lviv, at 11-0 departure from the railway station. But the bus arrived at 9-30 and left at 10-0 (1 hour late at the very beginning indicated poor organization and poor communications, because the only explanation was that the bus was in a traffic jam, although these are the problems of the driver, not the tourist.
The next puncture is an excursion to Karlovy Vary, which was supposed to take place on the last day. We paid in advance, but on the first day, we were told that the tour would not take place due to the small number of people, and on the last day we were told that the tour had already taken place, they tried to warn us, but could not.
Why are Accord-Tour crooks?
Because now they are proving that they informed me about the trip in advance and I myself personally refused it. Those. the tourist pays 2*26 euros to get on the tour, receives information from the guide that there will be no tour and does not receive other information either via viber, or via e-mail, or verbally or through a note.
Why are Accord-Tour petty swindlers?
Instead of apologizing for ruining the holiday and returning the money for the service not provided, they prove that the tour took place and I personally refused the trip.
I won’t be surprised if I find out that the director of the Accord-Tour at school was poking change in his pockets.
For myself, I decided that Accord-Tour Lviv is not the company with which I will go to Krakow for Christmas. This is not a company that I would recommend to my friends.