TRAVEL AGENCY REVIEWS АККОРД-ТУР ТУРОПЕРАТОР
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In October 2012, we went on a tour with Accord. 10 days (to Spain) -535 euros (without night crossings) To be honest, I still don’t understand what the operator will earn on me? some tourists were happy). -enjoy the culture and beauty of Europe (I didn’t read a single page of a book on the bus during the 10 days of the trip, I enjoyed the views from the window), you don’t need to take away the head from Olya Freimut and “turn on” the “Auditor” in European hotels. →
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I rested on the 2 + 2 route from April 29 to May 10. Departure was from Lvov. Disappointed. The whole holiday was ruined. In advance, I asked the tour operator for the last seat on the bus. Explained the reason to him. As a result, I got a seat, next to a man who was several times larger than me and this caused me very great inconvenience. I was just pressed to the window. →
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We went with Accord Tour 6 times and considered ourselves regular customers) We decided to send our parents on a trip "Two + Two"26. 05. 13. Cost from 560 euros. Parents were warned that anything can happen on a trip. They left on May 24, 13 for Lvov, but the visas have not yet been issued. We were worried, of course, that they would not give it, but the trip was paid for and we had to go. →
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Just returned from the "Sweetness of Temptation" tour of Europe. Impressions are wonderful. I want to thank our tour guide - Tatyana Tsymbala, who did her job very professionally. Excursions were carried out clearly and according to plan, the roughness that invariably arises on the road was smoothed out. Attentive and friendly, sympathetic, cheerful, erudite and simply charming girl fell in love with every tourist in the group. →
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I am posting a review on your site, because it was deleted on the Accord Tour site. I just want to add that I will not go anywhere else with Accord, every year their attitude towards customers is getting worse and worse. In this review, I tried to write in a literary language, but I really wanted to swear. Neither the drivers nor the guide Alexander I liked, and not only me but all 26 tourists. →
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In general, I am satisfied with the tour. One thing I don’t like about the Accord is hidden surcharges, which is very annoying. For example, with the cost of a tour to the Carpathians 1600 UAH, you had to pay extra 320 UAH. Moreover, the price for the elective course "Coast - a region with the aroma of wine" was clearly overpriced. For about UAH 130, we were put in some outback (where we drove for quite a long time), in a cellar and got drunk on the “simplest” - according to the hostess of this establishment, wine, although they usually taste expensive and best wines, and not Isabella. →
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A bus tour for a tourist is a very difficult event: a lot of time in a seated position on the bus, a lot of walking tours, meals - an organized breakfast at the hotel, the rest - as it turns out in a busy travel schedule. European cities (Krakow, Berlin, Paris, Prague) left very positive emotions, roads and service in hotels are amazing. But the organization of the tour by the Accord-Tour Travel Agency (Lviv), to put it mildly, is a stretched C grade. →
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On the day of departure on March 24, 2013, when we were already on the bus, at 10.00, Oleg announced that our passports had not been delivered from Kyiv and asked us to get off the bus. We called him on 23.03 at noon and 24.03 in the morning and he assured us that everything is fine. We arrived from Dnepropetrovsk 1 day earlier. For contact about an additional flight, I gave Maria a phone number 0971423870. →
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Were in Lviv for the May tour "Good dreams of the ancient city" 1-3.05.2013. The meeting in Lvov was disgustingly organized. I had to run around the square, looking for a bus with the right number, which appeared at 14.15, although the information sheet indicated the collection time was 13.30, and the bus departure was 14.00. Then the driver brought to the hotel and left for the car wash, although he was supposed to take me on the first excursion, I had to go by tram. →
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I went on tour 7. 04. 13 "Conquering Hearts" with Elena Dirych. Never seen such unprofessionalism. The person is incompetent. All the questions of the group hung in the air, as she could not answer any of them. We did not know when there would be stops, how much more to go to the hotel or the next city. The presence of a GPS navigator saved me, so the whole bus asked me how much longer to go. →
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