TRAVEL AGENCY REVIEWS АККОРД-ТУР ТУРОПЕРАТОР
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Went on the "Our Beautiful Weekend" tour in September. In general, the organization is not bad: a comfortable bus, a good group leader, good hotels (except the last one in Miskoł-Tapolca with an unpleasant smell, damp bedding and a problematic shower). The organization of excursions was also quite clear and thoughtful. But our inexperience showed up (it was our first tour to Europe). →
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We left Kyiv in a great mood, upon arrival in Lviv they put us on the Accord bus and sent us to terminal A. On the way to the terminal, they entertained us with conversations about how wonderful it is and what can and should be done there, reminded us several times about replenishing the account from 100 UAH ( and this was the first bell, but we didn’t bother with the euphoria of the trip). →
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Accord-tour deliberately delays the deadlines for submitting documents. After all, when you exit or do not exit under a tour visa, no one will return the money. The travel agent submitted documents on September 22. Initially, they said that there is an opportunity to sign up for a submission on September 28-30 and we are doing great. As a result, the filing was already on October 2. →
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We booked a tour to Italy through Germany, they assured 200% that there was nothing to worry about, but reading the reviews of tourists, I realized that I had to ask about a visa. 00 they called back and said that the visas were not opened. In short, the pressure is going through the roof. A lump in the throat of money is lost more than half. THANK YOU ACCORD TOUR FOR A SEA OF POSITIVE FROM THE TRIP WITH YOU. →
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I have a fairly rich experience as a tourist. These are both independent trips and package air tours. Also "beach" trips and bus tours. There is also the experience of traveling with various operators. And five years ago, he added travel agency activities to his main business. And he began to delve into all the details and nuances. And today, in my opinion, the number 1 tour operator in Ukraine for sightseeing bus tours to Europe is Accord-tour. →
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I went to Italy and Austria, France and the Netherlands, Germany, Transcarpathia. All tours from Accord Tour. We have a travel agent in the city, we didn’t even have to go anywhere, which is very convenient, they arranged everything themselves, quickly. The guides came across - excellent .From the travel agency, always as a gift, a tour of Lviv. Buses meet at the station in Lviv, transfer to terminal A. →
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Hello! Do not contact Accord under any circumstances. I do not want to hope for luck .. whether we are lucky with the trip and with the guide or not .. I want to pay money and have a decent rest ... But this does not work .. They arranged a "rat race" .. there was nowhere to eat during long journeys ... Stops for 15 minutes for a toilet .. on the way back, they didn’t even stop at gas stations on purpose, only toilets in the field . →
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We decided to see the Baltics for the "May" (bus tour). The first “surprise” was the discrepancy between the seats that we were provided on the bus with the seats that we were shown on the diagram in the agency and which we booked (in fact, we ended up just opposite the exit, which we tried so hard to avoid when booking). In justification, they said: "well, yes . →
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I chose the company because there were no other offers for Scandinavia in the proposed price range. The tour was interesting, hotels for 4, but the bus ruined everything (it was not cleaned even once in 11 days, they didn’t turn on the air conditioner, there was nothing to breathe in the back, problems with pressure began). to the hotel 2 times it was after 2 am, on other days - 22-23 pm. →
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I decided to share my, unfortunately, this time not very successful experience of traveling with the Accord Tour. At the same time, I want to make a reservation right away, there are practically no complaints about the tour itself, with the exception of absolutely no excursion to Jurmala, where the guide Alexander (a pleasant and cheerful guy) did not even have basic information. →
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