Турфирма Аккорд-тур Туроператор

http://www.akkord-tour.com.ua/
Lviv ул. Новый свет, 15/5
(032) 2428377, (032) 2328383
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Travel agency rating:
3.4

TRAVEL AGENCY REVIEWS АККОРД-ТУР ТУРОПЕРАТОР



Terrible travel company

traveled  7 years ago
Travel agency assessment:
2.0

I bought the tour "Prague deja vu" (02.10.05.10) at the travel agency "Kozyrny Tur" (the agency is good, they work quickly and accurately). But the work of the travel company "Accord-tour" shocked. The first meeting with the coordinator Roman and the group should be at 8:30 at Lviv Railway. And then the first disappointment - the bus did not arrive, people were quite cold, to the question: "Where is the bus?", They heard something like: "I got stuck in a traffic jam.



'Our Terrible Weekend' with Olga Kostrytska from the Chord Tour

traveled  7 years ago
Travel agency assessment:
1.0

The tour was called "Our beautiful weekend", which includes a visit to Krakow, Prague, Vienna and Budapest. I have never seen a more terrible accompanying band than Olga Kostrytska. She can't speak at all - she constantly chewed gum and told us about the "beautiful weekend" several times the same thing, and the language was illiterate: "we'll get there ourselves", "on the contrary" Strauss called Ostrich.



Terrible customer service

traveled  7 years ago
Travel agency assessment:
1.0

Good afternoon. I have never met more inadequate approaches to business and work with clients except in your company. On 09/18/17, having previously booked the "Weekend in Krakow" tour, I was told the price of 73 euros. On 09/19/17, having arrived at the agent in Kyiv, Lana Travel, it turned out that the price was already 100 euros. Considering that I planned to go with a family of 5 people, the amount of the overpayment outraged me.



Never again with Accord. Everything you read negative before me is true

traveled  7 years ago
Travel agency assessment:
2.0

The Fjords of the North tour (since 09/09/2017) is a wonderful idea in the hands of careless managers and a rude escort (Yu. Kravets). This is the first time I'm posting a negative review about a tour. And now in order. Let's start with departure. And even then you had to say to yourself: STOP. This tour operator is the least worried about the tourist.



Deceived expectations

traveled  7 years ago
Travel agency assessment:
4.0

Changing the hotel on arrival (for a worse option) without explanation and no explanation. Cancellation of excursions or their reduction. Group escort who forgets to tell tourists when, where and how they are going.



They ruined their whole life. HORRIBLE FIRM

traveled  9 years ago
Travel agency assessment:
1.0

I was going to go on a tour to Norway for a conference, but the tour was supposed to be an excursion, and the conference was only 1 day out of 10. The travel agency took care of all the paperwork, including visas. To apply for a visa, they said that they needed a bank statement, which they would take centrally for the entire group. As a result, we gave all the documents for a visa, paid for the tour and waited for a visa.



All negative reviews from the site are deleted!!!

traveled  7 years ago
Travel agency assessment:
2.0

Flight 199 (08/20/2017 - 08/27/2017), I want to tell you how I ruined my vacation, initially the bus was not ready for such a long trip because it broke already in Warsaw, and we had to join another group (which was very " glad to see us). We saw our bus only in Sweden. On our first excursion in Sweden, we had to go for half an hour by public transport (which was not mentioned in the tour description) and our bus remained near the hotel.



My worst holiday ever!

traveled  7 years ago
Travel agency assessment:
2.0

Good afternoon. For the first time we decided to go on a trip in this way, namely a trip by bus tour. Up to this point, we went on various tours and holidays by air and were always satisfied. But we were recommended to try the bus and recommended the Accord tour, convincing us that this operator has a high and high-quality service. And we decided and it was the first and last time!!!!! Upon arrival at the railway station, we were taken by a transfer to terminal A, from which buses leave for Europe.



Still, the Accord Tour has professional escorts, verified

traveled  7 years ago
Travel agency assessment:
8.0

Since I myself didn’t climb out of Turpravda for several months before making a choice, purchasing a tour, I consider it my duty to share my impressions. We bought a tour from "Akkordtour" - "Prague's First Love". Although since March, reading reviews about this tour operator, I was sure that with someone with someone, but not with them. , not letting them on the bus , and about the technical condition of buses , and about hotels with bedbugs and shabby furniture .



Terrible customer service, company not looking for a long term relationship

traveled  7 years ago
Travel agency assessment:
3.0

We chose a bus tour in several European countries with this company. The problems began with the fact that the group did not get enough on the chosen date, they offered several alternatives. The difference in price was promised to be returned in cash or on account of excursions. But for some reason, their difference turned out to be 2 times less than it should actually be.



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