TRAVEL AGENCY REVIEWS АККОРД-ТУР ТУРОПЕРАТОР
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Good afternoon. I will try to describe in detail all the nuances associated with communication and the impression that the Accord-tour left behind. January 10, 2018 in Poltava through an agency - a representative in the city of Accord - tour. I purchased a tour to Norway "Heart of the North" provided by the agency "Akkord - Tour". It was a gift to me for 40 years. →
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Tour "In attractive Paris" 6-11.05.2018 "Head" slice Diana Krakow - Dresden - Paris - Munich - Budapest The leader is HAM! There were NO excursions in Krakow and Budapest! Check into the hotel after 3 o'clock in the morning, or even later! I tried to decide with the management of the travel agency in Lviv - the result is ZERO !!! It's a waste of money and time! I do not recommend using the services of this agency!. →
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At the end of April, an independent trip to Poland was planned, but it didn't happen. :( On the recommendation of a friend, the tour "Weekend in Krakow" (3 days, distance from Lviv about 320 km) "flight №444" was purchased. Departure according to the plan at 09:30 from terminal A (this is Ryasny district, Lviv) - people just ... (50-60 people toilet turn). →
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Bought the tour "I am delighted - this is Rome" (April 27 - May 3, 2018) not only to admire the beauty of Italy, but also to celebrate her husband's birthday. Unfortunately, the chord tour spoiled the mood at the beginning of the tour, giving us a bus in a state of emergency, which we learned at the border. Below I wrote everything that happened in our tour every day, many tours were canceled, instead of 2 night transfers we had a daily night transfer. →
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We had a bus tour "Prague Light", I'll start with a positive_) we were picked up from the station by a transfer that took us to terminal A, which could not but please, Accord Tour tried to build a building for its customers, with all the amenities. That's all!!!!) now about the tour) We had dates from April 28 to May 2, we fell on the May holidays. Naturally, there were a LOT of tourists around. →
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The tour operator - Accord-Tour was not chosen by chance, earlier (5 years ago) I already went on a similar tour in Europe with Accord - everything was at a decent level. We chose the "Ideal Trio" tour from 04/27/2018 to 05/3/2018 (Krakow, Prague, Munich, Salzburg, Vienna, Budapest). Beautiful name, beautiful cities, tempting conditions. I will give my opinion at the end, but for now the facts: 1. →
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Was on the "Ideal Trio" tour from 04/27/2018 to 05/3/2018 (Krakow, Prague, Munich, Salzburg, Vienna, Budapest) Was the trio perfect? About impressions in order: All countries and cities are beautiful. Worthy of a detailed and thoughtful visit. For me personally, Salzburg has become a favorite, with its miniature and delicate beauty. Hotels are normal, considering that you only sleep in the hotel. →
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Were on the tour ,,Perfect Trio, from 27.04.2018 to 3.05.2018 (Krakow, Prague, Munich, Salzburg, Vienna, Budapest). First, I’ll write the pros: the excursions are very interesting and informative, for every taste for your money (price - quality are quite consistent)! The hotels we stayed in are pretty good with breakfasts, except for two (in Vienna and in Budapest), but more on that later! The leader of the group, Olechka Efimets, is a very good leader who stayed with us for these 7 days, solved all our questions, calmed us down when everyone was on edge (more on that later), entertained us with movies on the bus, tried to relieve the tense situation, in general, a competent leader, such leaders must be held by the arms and legs so that they would leave, it’s a pity that the “Accord Tour” was set up like that! There are few such young people now - they constantly counted us, were in touch all the time in Viber, etc. →
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First I want to say that we bought the tour "Budapest + Vienna" in the travel agency "Guide" - there are no complaints about them. The girls answered all my questions, the tour was arranged quickly, everything was explained. The partner through which they carry out bus tours, Accord Tour, is actually writing a review about his work. Having stumbled upon negative comments about this tour operator on the last day before the trip, we were upset and expected the worst. →
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I have repeatedly heard complaints about this travel agency. But I don't think that will happen to me. But it did not happen as expected. Shock 1. The bus was detained at the Hungarian border (there were no licenses). The group stayed for 7 years. We were waiting for the bus to be replaced, the day of the tour was lost. Shock 2. The hotel is a dormitory renovated for a hotel. →
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