Travel agency review Аквамарин (Donetsk)

Spoiled vacation

Author:
Date of purchase: 20 december 2011
Written: 04 january 2012
1.0
Travel agency: Аквамарин (Donetsk)
Service type: экскурсионный тур

Aquamarine travel agency, whose director Nina Ivanovna is the most negligent travel agency that I and 70 other people of the New Year's tour 2012 have met in my life. It all started with the fact that we were promised a comfortable bus, in which subsequently it was impossible to sleep - it was impossible to sit it was (the heat was so unreal, the person became ill - they took him to the hospital! the driver turned on the climate control only in Yalta! instead of the promised stops at each gas station, we got only three in ten hours of driving !!!). We did not see the accompanying group (we were 70, I repeat). When we arrived at the place, no one even announced where the hotel was located, what program of events - we, like abandoned kittens, were forced to find out all this from some “Alexander”, who, according to him, simply knows the director of the company and went about his business. and Nina Ivanovna calmly turned off her phone - and none of her managers answered the phone either. When we finally found a hotel, it turned out that instead of the promised (written in the contract) double room, we had to live with another family in a four-bed (!). And it's not just us! There were only two double rooms and they were already taken!!! In general, the only thing that pleased us was that we ended up in Yalta. . . But so many nerves were spent that I decided to write a review about this nasty company. PEOPLE! do not be fooled by what this "Nina" will tell you !!! I felt like a LOOK! DON'T BE LIKE ME!!!




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