I don't recommend this hotel

Written: 30 april 2023
Travel time: 23 april — 1 may 2023
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 10.0
Service: 5.0
Cleanliness: 10.0
Food: 8.0
Amenities: 1.0
I'll start over:
The rest began with the fact that the transfer brought us to the hotel at 7.00. According to the conditions of the hotel, check-in starts at 15.00, i. e. the rest of a family with two adults and two children began with a dream in the lobby (we flew from Kazan from 23:00), when asked about breakfast, we were told that our vacation begins with dinner and issued a discount coupon for a restaurant that was closed (on the plane we were fed only a sandwich). We have never met such a non-customer-oriented hotel. Only after calling the hotline of the company we were settled at 12.00.
Fortuna is the second name of the hotel))) when choosing a holiday according to fortune, do not count on Rixos))) (we were not the only ones so lucky) you will find yourself in this non-alcoholic hotel, with a complete lack of animation and any entertainment for children. The children's playroom in the photo of the hotel is paid, yes, pay machines ....and that's it... the only swimming pool is all that vacationers can count on.

And in connection with the dry law of the hotel, here from Friday to Sunday, 80% of the locals who fill this entire pool. They behave like hosts, treat vacationers and staff with no respect, litter, splash, jump….
Oh yes ...the sea ...this is not the first line, you will have to walk or take a transfer to your own beach, but this does not bother you because the algae are at the bottom ??? ? artificial sand and algae is a very unpleasant factor in a beach holiday, without shoes (corals) no matter how ...
From + good room, tea, coffee, kettle in the room, daily cleaning, drinking water is replenished, the food is varied and tasty)
Translated automatically from Russian. View original