• traveled 5 years ago
So stupid, tedious and incompetent, we have not rested. And the language does not turn to call it rest. It's not a vacation - it's just a shock. My heart ached all the time from daily stress. Don't be fooled by the photo - the atmosphere inside the hotel drives you into hard depression. To begin with, the hotel is completely deserted.
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So stupid, tedious and incompetent, we have not rested. And the language does not turn to call it rest. It's not a vacation - it's just a shock. My heart ached all the time from daily stress. Don't be fooled by the photo - the atmosphere inside the hotel drives you into hard depression.
To begin with, the hotel is completely deserted. There is no tree, no bush, no bench, nothing! Around unfinished, some barracks, everything is absolutely gray. There is no background music in the hotel, complete silence; silence on the pool, the water is cold, the jacuzzi does not work, you can’t jump into the pool, all this is served by a dull and sleepy guy.
It is almost impossible to have breakfast in the morning. 700 Chinese at the same time crammed into a small dining room like a subway car at rush hour, all the tables and the floor are strewn with eggshells and cucumbers. The noise is like at school at recess: the Chinese are yelling, talking to each other and all together, dangling between the tables. The entire staff is at a loss. They do not have time to make tea or coffee, or clean the tables. This movement continues from 6-30 to 9 am. Then, at the very least, you can have breakfast, but the bus to the beach has already left (9-00). We have to wait 12. When the Chinese subside, there is such deathly silence in the hotel that horror creeps through. The hotel until the evening resembles a ghost.
And in the evening, all the same Chinese and the queue for dinner, which goes beyond the dining room. You have to go down to dinner several times so as not to stand shamefully in line for food. We don’t have time for the evening bus again, since dinner starts at 18-30, and the bus leaves at 19-00. The evening is gone. It remains to sit in the dining room and listen to funeral music. She is truly a funeral! When I asked the manager why it was so, they answered "it should be so. " Or wander around a dead hotel (the Chinese were taken away again) or take $ 40 for a taxi (20 each way back and forth). It takes half an hour to drive to the nearest civilization.
We were also "lucky" with the weather: 4 out of 6 days it rained. On one of the days we got wet specifically, we also waited 4 hours for the transfer to the hotel.
Wet swimwear and towels in the hotel do not dry. We got out of the situation with a hairdryer. There was also no hair dryer in the room. Requests to the reception to bring the missing items to the room are fulfilled every third time. The faces of the staff are absolutely plastic, indifferent.
We went on vacation to celebrate the birthdays of the children. There is no practice of congratulating birthdays in the hotel.
The view from the window of the room is terrible, the ventilation either does not work at all, if it works, it becomes very cold and terribly smells of dampness (or mold). The room smells of cigarette smoke all the time. They refused to change the number.
Such a wonderful children's birthday (despite the fact that I specifically voiced this) was recommended to me by the manager of the TEZ tour company - an expert in his field.
It is a pity for the lost time (I generally keep quiet about money).
To begin with, the hotel is completely deserted. There is no tree, no bush, no bench, nothing! Around unfinished, some barracks, everything is absolutely gray. There is no background music in the hotel, complete silence; silence on the pool, the water is cold, the jacuzzi does not work, you can’t jump into the pool, all this is served by a dull and sleepy guy.
It is almost impossible to have breakfast in the morning. 700 Chinese at the same time crammed into a small dining room like a subway car at rush hour, all the tables and the floor are strewn with eggshells and cucumbers. The noise is like at school at recess: the Chinese are yelling, talking to each other and all together, dangling between the tables. The entire staff is at a loss. They do not have time to make tea or coffee, or clean the tables. This movement continues from 6-30 to 9 am. Then, at the very least, you can have breakfast, but the bus to the beach has already left (9-00). We have to wait 12. When the Chinese subside, there is such deathly silence in the hotel that horror creeps through. The hotel until the evening resembles a ghost.
And in the evening, all the same Chinese and the queue for dinner, which goes beyond the dining room. You have to go down to dinner several times so as not to stand shamefully in line for food. We don’t have time for the evening bus again, since dinner starts at 18-30, and the bus leaves at 19-00. The evening is gone. It remains to sit in the dining room and listen to funeral music. She is truly a funeral! When I asked the manager why it was so, they answered "it should be so. " Or wander around a dead hotel (the Chinese were taken away again) or take $ 40 for a taxi (20 each way back and forth). It takes half an hour to drive to the nearest civilization.
We were also "lucky" with the weather: 4 out of 6 days it rained. On one of the days we got wet specifically, we also waited 4 hours for the transfer to the hotel.
Wet swimwear and towels in the hotel do not dry. We got out of the situation with a hairdryer. There was also no hair dryer in the room. Requests to the reception to bring the missing items to the room are fulfilled every third time. The faces of the staff are absolutely plastic, indifferent.
We went on vacation to celebrate the birthdays of the children. There is no practice of congratulating birthdays in the hotel.
The view from the window of the room is terrible, the ventilation either does not work at all, if it works, it becomes very cold and terribly smells of dampness (or mold). The room smells of cigarette smoke all the time. They refused to change the number.
Such a wonderful children's birthday (despite the fact that I specifically voiced this) was recommended to me by the manager of the TEZ tour company - an expert in his field.
It is a pity for the lost time (I generally keep quiet about money).
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• traveled 5 years ago
I liked the hotel, everything was fine, the transfer delivered to the beach. The room is good, clean, the area too. I can't say anything negative. I can recommend the hotel and would go back there again with pleasure.
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I liked the hotel, everything was fine, the transfer delivered to the beach. The room is good, clean, the area too. I can't say anything negative. I can recommend the hotel and would go back there again with pleasure.
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The hotel is new. The level corresponds to 4 stars. The hotel has two buildings. In one, tourists from China are settled, in the second, tourists from the CIS. The rooms do not have balconies, but the windows open. The area has small rooms, there are suites. They wrote that there are no rooms with two beds.
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The hotel is new. The level corresponds to 4 stars. The hotel has two buildings. In one, tourists from China are settled, in the second, tourists from the CIS. The rooms do not have balconies, but the windows open. The area has small rooms, there are suites. They wrote that there are no rooms with two beds. There are such rooms, or you can move the combined beds apart. The beds are high but unstable. Linen and blankets are luxurious, snow-white. Large TV, about 60 channels, 4 of them are Russian-speaking (TNT, STS, Russia 24, RTR). There is a kettle, cups, sets of tea, coffee, cream, sugar. An iron and ironing board was provided free of charge upon request. Disposable slippers were available, bathrobes were provided upon request. The safe is free in the room, the code is simple - four digits and a grill. There are 8-10 hangers in the closet, a sewing kit, a shoe shovel, a small brush for shoes. Water is replenished every day at 0.5 liters per person. The air conditioner is quiet and works well. The only thing not very convenient is that the air conditioner has two outputs, one of which is directed to the bed. To turn on-off-adjust the temperature of the air conditioner there is an electronic panel near the bed. Sockets with a triple output, at the request of the cleaner gave an adapter. To charge the phone there is an outlet right in the outlet. Do not forget to turn on the outlet, the switch on the same panel. Next to the previous panels there is an electronic panel with three designations: 1) turn on / off the lighting in the hallway of the room, 2) do not disturb, 3) clean the room. The bathroom is small. There is a bath with a glass partition, a toilet, a bidet (not in all rooms), a sink. Hairdryer in the closet in the hallway. Shampoo and shower gel bottles are replenished daily. 5 towels of excellent quality. The most unpleasant thing in the rooms is the smell of sewerage in the bathroom, as the hotel is new and the sewerage system is little used. Room keys are electronic. The hotel buildings are five-story, on the fifth floor there is a swimming pool. The elevator is panoramic. There is not much built up around the hotel, there is a road for cars in front of the hotel. Next to a gas station with McDonald's, cafes, a small Zoom store. In this store, you can pay with a metro card if you have funds left on it. A 20-minute walk from the large shopping center Carrefour. Bus stop 34 and j2 near it. 34 bus goes to the metro station "Internet City". The hotel provides a shuttle service to Mer Beach (near JBR and Marina Walk) and Marina Mall. The transfer time is at 9 am, at 12, at 4 pm. Back at 12.30, at 4.30 pm. A taxi from the embankment cost us 12 dollars. The staff is very friendly and efficient, English-speaking. Use the translator on your smartphone. Checked in at the reception in 5 minutes. We were treated to a welcome drink with apple juice. The time of departure to the airport was notified by letter to the room. In general, I liked the hotel with its novelty, service, good rooms, transfer to the beach. If the management added an evening transfer from the city, then at this cost this hotel would definitely be the hotel of our choice.
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