Your rating of this hotel:
8.0
from 10
Hotel ratings by criteria:
Rooms:
9.0
Service:
8.0
Cleanliness:
8.0
Food:
9.0
Amenities:
8.0
We rested at the Hilton Residence from 4.7. 12 to 14.7. 12. food - breakfast.
1. Check-in at the hotel. We arrived at the hotel at 23:30. The girl at the reception named Cherelyn stubbornly refused to let us in with a deposit of $300 and demanded at least $1000 and without it she refused to give the key to the room and generally settle. After long negotiations and a call from the representative of the host of Royal Park (45 minutes), the situation was resolved in our favor. They even gave me an undeclared room with an ocean view. Many wrote that they settled without a deposit at all without any problems, but no one heard about such cases there.
2. The rooms are spacious, clean, they were cleaned regularly, everything was replenished without problems, they were interested in the quality of cleaning and whether everything was in sufficient quantity. The room has a full kitchen. dishes, oven, microwave, washing machine, smooth. board, tea and coffee set. The beach is sandy, large, because it was not in season that there were more than enough empty sunbeds near the water - at 9 am the water temperature is 35C, the air is 39C, but there is a full house near the pool - the sunbeds are already occupied at 8 am (the water in the pool cools down). Ice on the beach is free. We took drinks from the supermarket (cola, sprite) and made ourselves cocktails. Internet paid - $ 16 per hour.
3. The hotel has Russian-speaking staff. Two girls at the reception Margarita and Nuria in shifts from 8 to 21 hours. It was difficult to get all the information from Margarita, she was always busy and they never saw a smile (as they wrote about her). And in the main restaurant there are two: one in the hall - Angelina, and the other at the entrance to it (they forgot to ask for a name), a very nice girl from Naberezhnye Chelny will tell you everything and tell you where everything is.
Separately, we would like to express our gratitude to the manager of the Hilton resort hotel Elena, who works at the reception desk, for her help and useful advice during her stay at the hotel. She told us where you can eat inexpensively and tasty in a cafe, shopping, excursions, the concept of the hotel and much more. She really treated us very kindly and with understanding.
4. Nutrition. It is better to take HB meals (taking HB and paying extra at the hotel for dinner will be much more expensive than $42 per person, and not $27, as we were told at the travel agency). Dinners at the hotel are themed, and each time different - there are Mediterranean, Arabic and Indian. Breakfasts are the same, but there is enough variety of dishes so that they do not become boring. If you want to save money, you can eat in cafes for $25-50 for two, or skimp at the Almaya supermarket near the hotel. Alcoholic drinks in bars for 55 AED, beer 35. We had dinner at the PQ cafe next to the market and the hotel for $ 13 for two (special evening menu), the portions are large, they cook delicious fish (salmon, sea bass) and meat with garnish (potatoes or rice) and soups, so it was enough for two.
5. Excursions. They took only one from the operator - a survey in Abu Dhabi with a visit to the world's largest mosque $ 80 per person - I liked it, very informative. You are amazed at how you can build such a country in just 40 years. Dubai looked on its own. Burj Khalifa – $27 per person We were there during the day and got tickets without any problems. We expected more from the singing fountains - the performance was interesting, but only 4 minutes, then the wait was 30 minutes. We went to the Al Masyaf hotel, the so-called. Dubai Venice (entrance is free, but a small area to visit) is very beautiful. It also offers a beautiful view of the famous Burj Al Arab hotel (sail). Metro from the hotel to Dubai Mall 11 AED per person (if you take tickets in both directions, then even cheaper). Taxi from Dubai mall to hotel - 45 AED.
6. Shopping. Were in the season of discounts, but from the cheap malls one China, shoes and things, like we have in the shopping center, only more expensive even after the discount. For the sake of interest, we looked at fur coats on Jumeirah, where the quality of the fur is excellent, but there are few interesting models, mostly one classic (I liked Manzari more), in Deira they say the quality is poor and there is no choice. Prices are now lower than in season and good discounts. It is better to buy gold on a gold bitch: the prices are the same as in malls, but there is more choice. Sample of products 18 and 22 carats. The price is $52 (785) per gram of the finished product and $39 in bullion.
We are satisfied with the choice of the hotel and the rest in general. Judging by the reviews of tourists from other hotels, the Hilton wins both in price and quality. Sheraton was praised, but there is now a construction site and is located at the very end of the promenade, it is noisy in Khabtura and everyone has stomach problems after eating in a restaurant, in Westin they say that the food is tasteless and there is nothing to choose from. I liked the country, but in such heat and with hot water in the bay, they would not dare to go again. I hope our review will be useful in choosing a hotel. We will be happy to answer all questions)).
1. Check-in at the hotel. We arrived at the hotel at 23:30. The girl at the reception named Cherelyn stubbornly refused to let us in with a deposit of $300 and demanded at least $1000 and without it she refused to give the key to the room and generally settle. After long negotiations and a call from the representative of the host of Royal Park (45 minutes), the situation was resolved in our favor. They even gave me an undeclared room with an ocean view. Many wrote that they settled without a deposit at all without any problems, but no one heard about such cases there.
2. The rooms are spacious, clean, they were cleaned regularly, everything was replenished without problems, they were interested in the quality of cleaning and whether everything was in sufficient quantity. The room has a full kitchen. dishes, oven, microwave, washing machine, smooth. board, tea and coffee set. The beach is sandy, large, because it was not in season that there were more than enough empty sunbeds near the water - at 9 am the water temperature is 35C, the air is 39C, but there is a full house near the pool - the sunbeds are already occupied at 8 am (the water in the pool cools down). Ice on the beach is free. We took drinks from the supermarket (cola, sprite) and made ourselves cocktails. Internet paid - $ 16 per hour.
3. The hotel has Russian-speaking staff. Two girls at the reception Margarita and Nuria in shifts from 8 to 21 hours. It was difficult to get all the information from Margarita, she was always busy and they never saw a smile (as they wrote about her). And in the main restaurant there are two: one in the hall - Angelina, and the other at the entrance to it (they forgot to ask for a name), a very nice girl from Naberezhnye Chelny will tell you everything and tell you where everything is.
Separately, we would like to express our gratitude to the manager of the Hilton resort hotel Elena, who works at the reception desk, for her help and useful advice during her stay at the hotel. She told us where you can eat inexpensively and tasty in a cafe, shopping, excursions, the concept of the hotel and much more. She really treated us very kindly and with understanding.
4. Nutrition. It is better to take HB meals (taking HB and paying extra at the hotel for dinner will be much more expensive than $42 per person, and not $27, as we were told at the travel agency). Dinners at the hotel are themed, and each time different - there are Mediterranean, Arabic and Indian. Breakfasts are the same, but there is enough variety of dishes so that they do not become boring. If you want to save money, you can eat in cafes for $25-50 for two, or skimp at the Almaya supermarket near the hotel. Alcoholic drinks in bars for 55 AED, beer 35. We had dinner at the PQ cafe next to the market and the hotel for $ 13 for two (special evening menu), the portions are large, they cook delicious fish (salmon, sea bass) and meat with garnish (potatoes or rice) and soups, so it was enough for two.
5. Excursions. They took only one from the operator - a survey in Abu Dhabi with a visit to the world's largest mosque $ 80 per person - I liked it, very informative. You are amazed at how you can build such a country in just 40 years. Dubai looked on its own. Burj Khalifa – $27 per person We were there during the day and got tickets without any problems. We expected more from the singing fountains - the performance was interesting, but only 4 minutes, then the wait was 30 minutes. We went to the Al Masyaf hotel, the so-called. Dubai Venice (entrance is free, but a small area to visit) is very beautiful. It also offers a beautiful view of the famous Burj Al Arab hotel (sail). Metro from the hotel to Dubai Mall 11 AED per person (if you take tickets in both directions, then even cheaper). Taxi from Dubai mall to hotel - 45 AED.
6. Shopping. Were in the season of discounts, but from the cheap malls one China, shoes and things, like we have in the shopping center, only more expensive even after the discount. For the sake of interest, we looked at fur coats on Jumeirah, where the quality of the fur is excellent, but there are few interesting models, mostly one classic (I liked Manzari more), in Deira they say the quality is poor and there is no choice. Prices are now lower than in season and good discounts. It is better to buy gold on a gold bitch: the prices are the same as in malls, but there is more choice. Sample of products 18 and 22 carats. The price is $52 (785) per gram of the finished product and $39 in bullion.
We are satisfied with the choice of the hotel and the rest in general. Judging by the reviews of tourists from other hotels, the Hilton wins both in price and quality. Sheraton was praised, but there is now a construction site and is located at the very end of the promenade, it is noisy in Khabtura and everyone has stomach problems after eating in a restaurant, in Westin they say that the food is tasteless and there is nothing to choose from. I liked the country, but in such heat and with hot water in the bay, they would not dare to go again. I hope our review will be useful in choosing a hotel. We will be happy to answer all questions)).
Translated automatically from Russian. View original
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