If you want to spoil your holiday, you are welcome here!

Written: 8 february 2023
Travel time: 5 — 15 january 2023
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 3.0
Cleanliness: 6.0
Food: 3.0
Amenities: 2.0
Well let's start? )
Traveled as a couple in January 2023.
Our age is 30 years old lady and 40 years old boy.
The experience of visiting countries: almost all of Europe, 5 Asian countries, 4 African countries, Caribbean countries, various islands and much more, is probably enough to really evaluate the hotel in terms of objectivity. We lived in hotels from 3 to 5+ stars in different countries, so we can accurately determine the level of service and accommodation. IMHO.

And now, let's go.
Location: Avani Palm View Dubai Hotel Suites is located in the area of ​ ​ the main business centers, within walking distance is a tram stop, a micro-market, and a brisk 15-20 minute walk to the metro in the heat. Do not count on food outside the hotel, there are almost no cafes and restaurants around, due to the lack of residential buildings and a tourist area. All food outlets are designed exclusively for the office of managers from neighboring business centers, after 18-19.

00 they are usually empty or closed (including weekends). It turns out that you are either tied to the hotel restaurant (there will be a separate paragraph about it), or you spend time and money on a trip to a place where you can eat (remember about the heat if you have children with you). Separately, I would like to say about the road and the construction site, which is closely adjacent to Avani Palm View Dubai Hotel Suites. Directly in front of the hotel is one of the busiest highways and a major interchange, while staying in any room you will feel that you are in the stands of the NASCAR competition highway, the traffic does not stop for a minute around the clock. Separately, I would like to emphasize the Beautiful Construction Site a few meters from the hotel, where magnificent caterpillar excavators-destroyers from 7-8 in the morning until 22-23 hours will enthusiastically convey to your ears Jackhammer strikes and Endless vibration.
Since during almost 2 weeks of our stay in this place, excavators were able to dismantle no more than 1/3 of the floor of the building, and there are several such buildings, then, having estimated the rate of destruction and volume, this should end approximately by the end of 2024, and then they will hammer the sheet pile of the column, etc. and so on. until 2025, and then another few years of construction…
As Google Maps tells us, the sea stretches right in front of the hotel, but wait ......there is no passage to it, there are also hotels with a closed area. The nearest beach is at least 30-40 minutes on foot in the heat, or by taxi. The beach is public with a short coastline, with no toilets, changing rooms, or any infrastructure. There are lifeguards and a large number of people who have come in search of work in the UAE. With children, I would not go here, and adults in the event of a scorching sun have nowhere to hide.
So you will have to take a taxi and go to other beaches (count the costs... lack of food, the beaches are far away... that's not all).

Hotel: Avani Palm View Dubai Hotel Suites is a high-rise building in a modern style, it must have been fashionable when it was built, it used to be fashionable. Upon entering, you find yourself in a hall or underfloor (which means underground floor), if you can call it that, in which there are only porters and parking guys, the reception is located above. At the reception, you take the elevator, where you are hospitably greeted with the words that the check-in after ...the restaurant is already closed ...water, tea will not be offered to you, but they will not forget to ask you to pay the tourist tax right away. Well, it's like that almost everywhere ....almost .... , probably, in addition to 5 * hotels, if they can’t check in right away, they will usually provide all the conditions for a comfortable wait, offer free drinks, light snacks and funny conversations. But it's not in this hotel, nothing here! no offer, just wait
.
Rooms: Coming out of the Avani Palm View Dubai Hotel Suites elevator, you find yourself in a corridor on the floor with rooms and you are met by the Old Worn Carpet, this already causes some amazement, to see such a thing in such a Star Hotel, let's not find fault. The first room that we were given turned out to be without a balcony, we immediately asked to change it, but allegedly or somehow there were no replacement rooms (perhaps, but not exactly). The room is large enough, as indicated, there is a built-in mini-kitchen, with a set of dishes and household appliances. The bed is KING SIZE, the linen is soft and clean, the towels are fluffy and delicate. The rooms are made in some author's style. Drinking water and capsule coffee, tea are always replenished. The main positive wrote. The room itself has a rather shabby appearance, it seems that the redecoration was done a long time ago. The furniture is worn and scratched, the dishes in the kitchen are washed, but it seems that without any anti-grease products.
I had to wash everything. Having opened the window, we immediately enjoyed the Noise of jackhammers from the street, it was indescribable, the noise and dust were all mixed up in our room, drinking from half-washed glasses and brushing sand from our faces, we realized with pleasure that this is a 5-star hotel, with a crooked shower head, old furniture, dirty dishes and endless noise. It's indescribable.
Now about room service: briefly. For almost 2 weeks at Avani Palm View Dubai Hotel Suites, 2 times we just Forgot to clean the room, I will leave it without comment. Let me just say that this is not worthy of a 3-4 * hotel, but here it is completely unforgivable.

The second room, with a balcony, which we were given a week after checking in, had an even more depressing look, frankly all the furniture and decoration were in a deplorable state, the room was smaller and the most unpleasant thing was that it was smoky to the point of impossibility (it reminded me of the smell of a hotel in Bangkok 2 *), I would have moved in with the children of the court.
The dishes were also not washed, there was no part of the inventory necessary for cooking.
Restaurant: This is the Top and one of the indicators of the level of the hotel, here you can understand by the service and the quality of the food what star rating the hotel can count on. But let's go in order. We paid for breakfast and dinner. Dinner can be changed for lunch (a la carte). Breakfast in my opinion is the level of a 3 * hotel in Dusseldorf, 4 * in Istanbul. The usual tasteless food is presented, but you won't leave hungry. Dinner has some variety, meat, poultry, fish, rice and pasta. Author's cakes and desserts. You won't leave hungry either.
Now some notes and observations: red fish will be taken out one plate, and if you did not come to the opening of the restaurant, it will no longer be, and it will never be renewed on the distribution table. The grated cheese for the pasta has run out, it doesn’t matter, the plate will be removed and they won’t be put down! new rubbed. Cut the bread, but there is no bread knife!
, go to the cook, ask for food. Filling the hall on average 10-15 people maximum at rush hour (at dinner even less), waiters 2-6 people. BUT! Attentively! They just do not remove your dirty plates from the table, the waiters will walk around the hall, but they will not come up to you and will not remove from the table, and they do it very professionally, you try to give them a sign, but they turn away and change their path. Sometimes I had to take and carry the plates myself to the next table, not even sometimes, almost always.
Children's menu: It is not from the word Absolutely! Pasta, french fries, and pizza are difficult to classify as diet foods for children. I have never seen baby food there!

With me, the girl asked for lemonade for the child, she emphasized SPECIALLY! Not cold, they brought her a cold one and demanded to pay for a bottle for a long time, since it had already been opened, and the waitress did not care that she did not listen to the order and it was her mistake.
So the guys in the restaurant don't wait for you and don't like you at Avani Palm View Dubai Hotel Suites? ). Much can be written, but the level of service reminds Tunisia of any 2018-2.4-star hotel.
Common areas: there is a small chill out at the reception, there is a sauna, there is a gym, everything is decorous, but simple.
The pool area is divided into 2 floors, the 1st floor for simpler rooms, the second floor for higher rooms. Entrance to the pool area through the reception, at the entrance there is a seating area with the ability to order food and drinks from the bar. The pool is divided into adults and children, the water is heated.
Entering the pool, you have an endless perspective of construction sites and the road, the sound of breaking concrete caresses your ears, the sand creaks on your teeth, YOU are in Relaxation! As I described earlier, this happiness lasts for a limited time from 7-8 in the morning until the blissful evening at 22-23.00. Enjoy the comfort of 5 stars.
Perhaps it's time to end this epic? ) Our departure was scheduled at 4.
00 am, beforehand in the evening in the restaurant, we asked to leave us a “lunch package” (this is a normal practice even in budget hotels), but upon departure it turned out that they didn’t make it to us ....offer free water and coffee…. and is this at the 5 star Avani Palm View Dubai Hotel Suites? ))
Well, despite the horror that we saw here, this did not spoil our holiday in any way, moreover, it once again convinced us of the need to choose a hotel for a holiday very carefully, which is why I wrote such a detailed report.

To summarize: Avani Palm View Dubai Hotel Suites does not correspond to the specified 5 *, the real level, taking into account the quality of repair, maintenance, service, restaurant and services provided, is 3 * -4 * European stars. If you want to spend your time and money on discomfort, then WELCOM. If you are going on vacation, and if you are with children, I recommend considering other hotels, perhaps closer to the center, perhaps in another area.
But for the next 2-4 years you can forget about this hotel. In this price category, there are a huge number of hotels with more decent service.
After arriving in St. Petersburg, we received a call from the Russian-speaking manager from the hotel! It turns out he was there all this time, He saw us, but he never came up to us to ask how we were doing? ) Yes, yes, you are not interesting to anyone there !!!
PS. During our stay at Avani Palm View Dubai Hotel Suites, my sister lived in several hotels (same price range) closer to the center, and we were there……. another level there guys…. Completely different. Everything written here is purely IMHO. My beautiful Love promised to write her report with photos? )) let's see what her opinion is (wait in the next series).
Translated automatically from Russian. View original
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