The hotel can be good ..... but there are nuances ....

Written: 3 december 2017
Travel time: 11 — 13 november 2017
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 1.0
It was paid for 5 days from 10 to 15 November 2017. However, we settled on 11, because the plane was delayed. That is, we arrived at the hotel at 10 am the next day, there were only Hindus at the reception.... to settle then we were settled, but the room was cleaned with us.... room 423, on the last numbered floor. . . We did not pay much attention to the other elevator buttons. . . And immediately something seemed suspicious to us. My wife and I are non-smokers and there was a distinct smell of tobacco smoke in the room. But since in the Emirates they are very loyal to smoking, they smoke everywhere and a lot, they attributed it to previous tenants. The room looks average for 4ki, everything seems to be there. On the first day we left, came to the room late, fell asleep and did not hear anything. The next night we were not so tired and then it started.... At about 2 am, some sounds began to penetrate the room, the smell of tobacco intensified, some kind of furniture was constantly moving above us, such as armchairs or heavy chairs. . . we tried to sleep, but it was impossible. At about 5 in the morning I couldn’t stand it, I still couldn’t sleep with all my desire and went to see what was happening where, taking my phone with the video recording turned on. In the elevator, I found another one with a letter above button 4, pressed it, the elevator went up.... The door opened.... and there...... the shaman is full...... smoke - even hang an ax, girls dressed in short skirts of all nationalities roam the corridor, the music rattles to the fullest and at the entrance to this Bollywood there are two huge blacks with clubs.... night club, in short, right above our room. Realizing that there was nothing to do here, I went down to the reception desk and began to complain to the Indian, but he showed no interest in my complaints, and refused to go up to the room. . . In general, in the morning we were tired and angry and came to the reception with a strong desire to leave this hotel. I prepared a whole message in a telephone translator describing all our torments. He threatened to write a statement to the police and to all travel agencies, Write bad reviews on all tour sites (which I am doing now! ) The guys started to fuss. They called the elder, who, having read our petition, called someone else older. They conferred and invited me to go somewhere, brought me to the 3rd floor in another wing, began to offer a two-room suite, a junior suite in appearance, explaining that it would be quiet and calm here, but we were already so fed up with the hospitality of this hotel, fatigue and negative emotions went off scale so we just wanted to get away from him. Going downstairs, the elder offered us more free breakfasts and a fruit basket in the room : ) When I asked why we were not immediately offered another room at night, there was no answer.... in general, on our persistent desire to get a full checkout, we were given back only the tour fee for 2 unused days and we left.... settled in 2 stars and it was better for us than in these 4....
Translated automatically from Russian. View original

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