Завышенные ожидания High expectations

We went to a 5-star hotel, but in fact, it will hardly pull on a four.
The building itself can be given 5 stars - chic squares and halls, as it should be in the emirates "expensive-rich".
In the room (742, the seventh floor overlooking both the street and partly the sea. By the way, the view suited us quite well) questions began: the sliding wardrobe doors are very tight, the door to the balcony is also sliding - the right sash could not be moved, by the bed (it is necessary to pay tribute - very comfortable) there is no usual step in the legs for all hotels. There are 2 chairs on the balcony but no table. But this is not so criminal, it just gives a certain sediment.

The second sediment from the complete set of consumables. Either some towels will not be reported, then on the contrary, they will give you extra ones, then brushes will not be put, then shampoo-gels, then bathrobes or slippers will be taken away and not replaced. If you catch a janitor in the hallway - no questions asked, everything will be given even in double quantity. But you will agree that in five stars the staff must fulfill the standard without the participation of guests.
By the way: shampoo gels are of good quality, but take your own toothbrush if you really want to brush your teeth : )
Food. The range is not bad, but not for 5 stars. Especially for breakfast. Well prepared. Meat - beef, chicken, lamb. Fish and squid with shrimp are not always. Poorly with fruits - orange, watermelon, melon, papaya and occasionally pineapple - sliced. Salads - rarely, one, maximum two. Vegetables - cabbage, beets, tomatoes, cucumbers. Pickled olives, green chili (it's not a bean! ) and something else (didn't try). The soups my wife liked. Good pastries and desserts. Good coffee from the coffee machine.
We were left at a loss from the local fashion to rearrange the equipment - today the glasses are here, and tomorrow in another place, the second coffee machine for breakfast always stood at the entrance, and suddenly it is found at the far end of the hall.
The staff in the hall is not very efficient. By the opening, not all tables are served, there may not be enough cutlery or napkins. Near the coffee machine, cardboard glasses, or plastic spoons, or sugar, or tea bags may end - they don’t watch. If you chose an outdoor table, you need to take plates and glasses through the push-pull door and open it with your own ass - it is rare for any of the staff to open or even hold the door.
Beach. Before lunch - the shadow of the hotel building. In the heat - this is a plus, in December - a minus.
There were enough sun beds for everyone, you can find free ones at any time. But there are very few tables, just a few pieces - this needs to be fixed!
Cleaning on the beach (mattresses, sunbeds, territory) is regular and does not cause any complaints.
At the reception, the staff is friendly, focused, but when checking in, the girl went too far with the replacement of dinner for lunch - like this is impossible and "only today, once as an exception. " Although there are no problems with this.

Mary certainly stands out. And not only because he speaks Russian well. The girl has a responsive character and a very high sense of responsibility.
I won’t write about shops, a muezzin at half past five under the window (it didn’t really bother me), walks around the city, the city itself - everything has already been written.
The sea is clean, the water is clear, the sand is fine.
It's still cold in December for a beach holiday. But this is not about the assessment of the hotel : )