Will never return to this hotel

Written: 5 january 2019
Travel time: 5 — 13 january 2019
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 2.0
Cleanliness: 5.0
Food: 4.0
Amenities: 3.0
Dear tourists, my family and I do not recommend choosing this hotel during the hot seasons: New Year, October-November, April-May. The hotel is full. Arriving at the hotel at 8 am, in principle, they did not check in, not just until the prescribed check-in time, 14:00, but even until 15:00. Believe me, it's very unpleasant, dragged here for a thousand miles and get a cold indifferent reception. Our friends booked a nice hotel next door and got a room immediately. Why is this pathos, 5 stars, Fairmont, if the hotel has no soul? We will never return to this Hotel. I wonder how long he will revel in his conceit and this pathos in everything?
Translated automatically from Russian. View original