Кражи в отеле hotel theft

The problems started immediately with the accommodation, they gave the wrong room, which they paid for, sat in the lobby for 5 hours while my tour operator sorted out the problem. The hotel is old, shabby, the spa center is old, there are no procedures, there are only construction sites around the hotel, the view from the beach to a giant business center, also under construction. Hence the dust and eternal noise. Therefore, we went to the city beach, it is more pleasant there. The food is delicious. But the staff is very boorish, they always pretend that they don’t see at close range that you are waiting for coffee at breakfast or want to order something in a paid area. The most unpleasant thing was the camera was stolen right from the restaurant table at dinner two days before departure, while they went for food (buffet), they cleaned the entire table with a tablecloth, expensive champagne, a camera and headphones for the phone. When questioning the waiters, an answer was received, an open bottle of champagne and your personal belongings were sent to our room. But neither that evening nor the next morning they appeared. . For two days, the hotel managers promised to look at the cameras and conduct their own investigation with promises to return everything, but on the day of departure they behaved absolutely indifferently, if they say you want to call the police, you will stay in the country until all the circumstances are clarified.