Emirates Palace Mandarin Oriental Abu Dhabi 5*– Reviews

6
Rating 6.310
based on
6 reviews
№6 in the hotel rating Abu Dhabi
9.0 Rooms
6.3 Service
9.3 Cleanliness
8.8 Food
8.5 Amenities
The hotel is located on a beautiful sandy beach, close to shopping malls and business districts. It was built in the form of a palace on the territory of a green park. It consists of the central part (8 floors), east and west wing (5 floors each), each wing has its own reception. On site is the Palace Conference Centre, which has the finest facilities and the best technical facilities in the region. It also features 2 large swimming pools, a spa, a wide range of restaurants and a wide range of body treatments.More →
аватар Mokkoff
 •  traveled 13 years ago
Rating 5.0
I was with my wife in this hotel in 2010, I liked everything very much, the hotel was opened for the second year and everything was on top, especially for the money. In 2012, we decided to go somewhere to relax with friends and I suggested this hotel. Upon arrival, there were no signs of trouble, I went with my big family, I am a wife, a nine-year-old daughter and a 9-month-old son, as well as a mother-in-law with a father-in-law and our friends, a husband, a wife and a daughter of 9 years old. … More ▾ I was with my wife in this hotel in 2010, I liked everything very much, the hotel was opened for the second year and everything was on top, especially for the money. In 2012, we decided to go somewhere to relax with friends and I suggested this hotel. Upon arrival, there were no signs of trouble, I went with my big family, I am a wife, a nine-year-old daughter and a 9-month-old son, as well as a mother-in-law with a father-in-law and our friends, a husband, a wife and a daughter of 9 years old. The most disgusting thing is that the second family and the mother-in-law were immediately placed from the test, but they kept me with a young child and a nine-year-old daughter for 3.5 hours, especially after arrival, where to wash or go to the toilet, a suitcase mood, and the most important thing is where that shitty the myth that Arabs treat children well is complete nonsense. As a result, my mother-in-law and our friends were given a room overlooking the pool, and I, with two children, were given a room overlooking the parking lot, where buses constantly stink, although I am not an orphan and offered to pay extra for a room with a good view, and let them not be justified that there were no numbers at that time, these are all stories. As I later found out at the hotel a year ago, the chief administrator was replaced and that's why all the shit started. And the most interesting thing: before, by appointment it was possible to go to restaurants other than the main one, what a moron came up with an appointment even in the main restaurant, that is, upon arrival, if you didn’t sign up, then walk Vasya chew sawdust! Well, they began to sign up for every evening, and decided, in addition to the main restaurant, to go to the fish restaurant, where my wife and I were in 2010. Came on time with friends and children, gave as usual a free menu and a paid one, in the free menu, as usual, two salads and a choice of meat or fish, they chose salad and meat well. The salad was brought an hour later, the meat an hour and a half later, and most importantly, they brought not what I ordered. We waited 2.5 hours and this despite the fact that everyone saw that we were with a small child and he could not wait long. As a result, a small child fell asleep, a nine-year-old daughter too. I spit on everything and went hungry to sleep with the child in the room. I told the manager on the phone what I think about them and everyone went to bed, I don’t know how they will react in the morning, I think that they will score on us all. In short, I will never go to this hotel again and I don’t really advise others, I don’t know where they get this redundancy towards Russian tourists, do they learn from each other, I don’t understand? And this is also a 7-star hotel, ala cooler than sails.......
I apologize for the grammatical errors, since I write from the iPad all on emotions, and this shit also constantly corrects the text.
аватар nadejda0202
 •  traveled 14 years ago
Rating 7.0
We rested at the hotel in October, of course, a fairy tale, the food is excellent, but the prices are cosmic, the rooms are super. They need to work with the reception staff, there were a lot of complaints about them. … More ▾ We rested at the hotel in October, of course, a fairy tale, the food is excellent, but the prices are cosmic, the rooms are super. They need to work with the reception staff, there were a lot of complaints about them.
аватар suzzy1973
In general, a fairy tale is the hotel itself. There are no disputes here. But the service leaves much to be desired. I'm not demanding, but I can already compare with something: Dubai, Oman, Thailand - everywhere we were, the hotels were 5-star. So Emirates Palace can’t even put 5, no matter how insulting it is. … More ▾ In general, a fairy tale is the hotel itself. There are no disputes here. But the service leaves much to be desired. I'm not demanding, but I can already compare with something: Dubai, Oman, Thailand - everywhere we were, the hotels were 5-star. So Emirates Palace can’t even put 5, no matter how insulting it is. It all started with a visa, cat. arranged for me a hotel - Russian-speaking Pavel Kurbatov, brought me almost to hysterics, because he sent a visa / copy / by e-mail 8 hours before departure, although he had my documents at my disposal for more than a month and daily correspondence on the Internet nothing they didn’t give it until my husband / he is Swiss and we flew from Switzerland the same way / wrote everything in English, he thinks about him. As for the beach, everything would be fine, but it’s really full of stones, when you step foot into the water, you just don’t really relax, although you are on vacation. . . The sunbeds were covered with towels and the sunbeds themselves were not particularly comfortable soft. For children, 2 slides in the pool are somehow not enough, they are designed for the little ones at all, and if the child is older / like mine, for example, 10 years old / - it’s generally boring. Nothing compared to Dubai. My husband played tennis, got into the hotel tuk-tuk to get to the court / the territory is large enough to just walk around / so all the snow-white shorts turned into just black ones. Why clean the seats, damn it. tourists are sitting, let them rejoice that they are being carried at all. . . Cat girl. drove was always dissatisfied. The food was not bad, but for me there was little variety in the morning of sausages and cheese. In the evening, a lot of Iranian cuisine and a small selection of continental cuisine. As for children, there was no children's menu at all. . . Reception.....I have never met a more arrogant one. Especially Russian-speaking ones, although my husband always spoke to them and not in Russian, I probably gave out belonging to the Russians, well, what can you do. . . After we went on a safari and came up in the evening to find out how to get to the famous Moshe, we were asked with such distrust and so brazenly whether we paid for the safari at all. It was already above all expectations. I thought my husband would punch him in the face with this receipt. Is there really not enough tact among people, first look at the computer, and then ask such questions to clients, no words. The only Moroccan guy, I understood by his accent that my husband speaks French and was so happy about it, so he chatted with us for a long time and dragged his daughter a huge package with books, brochures, fridge magnets - everything about Abu Dhabi. We were shocked. And my daughter is extremely happy. On the last day, sorry for such details, the water in the toilet did not leave, just a movie. . . And also, I managed to eat oysters on the last evening. . . My husband warned me. But I, like many others, decided that in such a hotel everything would be perfectly fresh.... After 1.5 hours my stomach and intestines were perfectly clean and ready for the long journey home. But the most interesting thing awaited us at the end of our journey.... At 2.40 at night we left the hotel, everything was fine, but it was not a taxi that came for us.....cat. was paid through our tour. company in Switzerland, a.... bus. Here I almost fell, I feel so bad after the oysters, thank God the disorder is over, and here I still have to go and shake the bus to Dubai for 2 hours.....No matter how we argued, nothing happened. There is no management at 3 am, the driver with some paper claims that he is our driver. We simply didn’t want to pay extra for a taxi, we were just tired of everything. Planes don't wait for anyone. . . With such devastated impressions, we flew away. I don’t want to go back there, it’s not very pleasant to live in beautiful golden walls with marble floors and crystals on chandeliers without service. If there is a choice, only Dubai Jumairah Beach with its wonderful water park, with a varied buffet, good service and, if not quite a wonderful beach, but without stones!
123 Отель
аватар makar0077
 •  traveled 15 years ago
Rating 8.0
Rested at the end of May. The hotel is super. The territory is huge. The rooms are good. There is one big minus, the food was terrible, the food was the same type of tasteless and spicy. … More ▾ Rested at the end of May. The hotel is super. The territory is huge. The rooms are good. There is one big minus, the food was terrible, the food was the same type of tasteless and spicy.
аватар Dushka333
 •  traveled 15 years ago
Rating 9.0
Let me disagree on the food account : ). Having studied the preliminary picky reviews about the hotel, we deliberately bypassed establishments with oriental cuisine. But with pleasure we ate two mornings in a row just a continental breakfast through room service. It even corresponds to its "status" of cooking in a similar category of hotel : ). … More ▾ Let me disagree on the food account : ). Having studied the preliminary picky reviews about the hotel, we deliberately bypassed establishments with oriental cuisine. But with pleasure we ate two mornings in a row just a continental breakfast through room service. It even corresponds to its "status" of cooking in a similar category of hotel : ). In addition, we dabbled in the delights of Italian cuisine in the hotel restaurant. And also no complaints (for which the restaurant manager approached the table more than once) did not follow. So personally, my weekend spent within the walls of this Palace was not overshadowed by anything, including even the weather : ).
Now, excuse me, I’ll switch to a more accessible style for ladies, because I just can’t help but share my impressions of some small amenities of the service I received : ) (this is important for us).
And it turned out to be important that we were greeted with a delicate bouquet of five roses (on departure, by the way, you will be presented again with fragrant flowers from the Kempinski flower bed : )), refreshing napkins, dates stuffed with almonds, orange juice and other protocol stuff like a welcome letter from GM and sugary-sweet (auditory and, of course, visually) accompaniment of the guide to the room in the form of a girl who tried to convey to us all the information about the benefits and pleasures available in the hotel. Remember everything on the fly? - Well done! Do not remember - and do not! All the same, you will learn everything only by clicking, starting with a common and unified control panel for the chandelier and plasma, and ending with endless corridors on the way from the room and back. To be honest, on the first day, we spent two whole hours returning to our room after an unsuccessful search for a haven to satisfy our hunger in the afternoon (all restaurants of our usual (non-oriental) cuisine are closed until 6 or 7 pm! ). 2 hours circling around the hotel from one security guard or manager to another (and there really were an indecent lot of them on our way), until we got to our room. We spent all 2 hours in continuous laughter, growing with each next nook and cranny, similar to the previous one like two drops of water. When they approached the room, they literally fell to the floor and remembered the hero Semyon Farada from the famous "Magicians" (how he was looking for a way out to people lol). Do not despair : )! The very next day you will be free to navigate in this pile of gold and crystal (if only you have everything OK with navigation : ) ).
Well, what about the facts? Of the daily "compliments" - fruits, a couple of chocolates for the night, the entire non-alcoholic bar...
Tourists, in fact, are brought to the hotel for an excursion : ). The rest (from among the residents) noticeably differ in their status appearance and behavior. To sit in the lobby and watch them come here from all over the world, I would call a good psychotherapy for any woman : ). Not annoying, you know, at all, but quite the opposite : ).
A very interesting exhibition and sale of antique gizmos dated....AD. and exhibited in the lobby, makes one involuntarily think about comparing the value in our time of some (even archi-antique) clay whistle (may the true connoisseurs of antiquity forgive me) and human life...
We saw a gold machine "spitting out" gold bars and coins. Still working lol.
Fact - swimwear was not stolen : ) (following one of the reviews). The sun loungers are definitely plastic, but we skinny lol didn’t care as much as the fact that in the morning like this at 7-8 on the whole snow-white beach you could be literally the ONLY! And if you are also lucky with the breeze... : ) PARADISE, PARADISE and only PARADISE! (well, I'm talking about the summer months).
Oh, did not have time to try out their spa. And this is the only thing he regrets : (.
YES! I forgot to say. The dishes there are French everywhere, yes : ( : ). Also very amused was the presence of real gold on chocolates in the coffee shop next to the lobby. Very, I must admit, an unexpected discovery : )! Ordered tea and fruit cake. When they brought it, all the attention was focused on the potifures, dates and that very bitter chocolate with gold "pepper" on the top as a compliment : ).
And that's probably all : )! Everything about the Emirates Palace from an optimist and hedonist : )! I guess there were some downsides too : ) But this is more likely not for me, but for my husband's wallet lol!
аватар Danches
 •  traveled 17 years ago
Rating 5.0
We rested together in this hotel in February 2008 for 15 days. First of all, I would like to note the architecture of the hotel, here you can safely put 5+, everything is in gold, very beautiful - in fact, a palace. We had a room with a sea view, LCD TV, every day they brought a large bowl of fruit and small chocolates in a box)) The beach is very large, but just awful!! ! The sunbeds are all plastic, they put only a towel on them, hard. … More ▾ We rested together in this hotel in February 2008 for 15 days. First of all, I would like to note the architecture of the hotel, here you can safely put 5+, everything is in gold, very beautiful - in fact, a palace. We had a room with a sea view, LCD TV, every day they brought a large bowl of fruit and small chocolates in a box)) The beach is very large, but just awful!! ! The sunbeds are all plastic, they put only a towel on them, hard... it feels like you are relaxing in a 3-star hotel when you go to the beach !! ! The bottom of the sea was half in the stones, there are sea urchins on them... In general, a beach holiday in this hotel is just a disaster !!!
Although the hotel has 2 pools, one of them will be very popular with children (there are 2 slides and the water circulates in a circle, you can just lie down and you will be carried along). There is also a very good playground.
The hotel is pompous, many Arabs go there just to restaurants, but you shouldn’t take very fancy outfits from clothes, no one goes there in evening dresses, maximum light summer dresses, and so many go in tracksuits, in jeans.
There are only 2 normal restaurants in the hotel, these are on the beach (opposite the central exit to the beach) and on the first floor in the west wing (it's cheaper here, but not much). On average, dine for 2.300 derhams ($ 80), without alcoholic drinks (I don’t know how much they cost there, because I don’t drink alcohol at all). But the food is very tasty, the portions are huge. I really do not advise a restaurant with Persian cuisine, they cook disgustingly there. I don’t advise the buffet either, 500 derhams for 2 (although if you are traveling with children, then the children seem to eat there for free). In all other restaurants the food is also not tasty.
Shops in Abu Dhabi are normal, of those worth visiting are Marina Mall (5 minutes by taxi from the hotel) and Abu Dhabi Mall.
The most unpleasant thing is that in the hotel room in the bathroom I hung my swimsuit (very beautiful and expensive) to dry, after which I never saw it again. My swimsuit is gone! And this is in one of the best hotels!
In general, there is no particular desire to return to this hotel! Plus, the road from Dubai takes about 2 hours (we took a taxi to Dubai, it costs about 170 Derhams one way, if not from the hotel).
аватар Nenemo
 •  traveled 17 years ago
In the room we had a TV, every day they brought a large bowl of fruit and small chocolates. I really want to note the fabulous architecture of the hotel, everything is in gold, just Al Rashid's palace. Two swimming pools, which are available at the hotel, successfully replace the beach. The beach is quite decent, but not the coolest. … More ▾ In the room we had a TV, every day they brought a large bowl of fruit and small chocolates. I really want to note the fabulous architecture of the hotel, everything is in gold, just Al Rashid's palace. Two swimming pools, which are available at the hotel, successfully replace the beach. The beach is quite decent, but not the coolest. The hotel is pompous, with good, prestigious restaurants, although quite expensive. But the food is very tasty, the portions are huge. There are many decent shops in Abu Dhabi that tourists should visit. All in all, a fabulous vacation.


avatar anglais111
Will this hotel have discounts for children under 18 in 2014?
11 years ago  •  2 subscribers 2 answers
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Отель расположен на прекрасном песчаном пляже, недалеко от торговых центров и деловых районов. Он построен в виде дворца на территории зеленого парка. Состоит из центральной части (8 этажей), восточного и западного крыла (по 5 этажей), в каждом крыле свой ресепшн. На территории отеля расположен конференц-центр Palace Conference Centre, который имеет самое безукоризненное оборудование и самое лучшее техническое оснащение во всем регионе. К услугам гостей также 2 больших плавательных бассейна, спа-салон, большое количество ресторанов и широкий спектр процедур по уходу за телом.

Location Отель Emirates Palace с видом на собственный природный залив расположен на берегу Персидского залива и занимает пляжный участок длиной 1,3 км. В 25 минутах езды от международного аэропорта Абу-Даби и Национального выставочного центра Абу-Даби. Торгово-развлекательный центр Marina и поселок-музей Херитедж Виллэдж находятся в 7 минутах езды.
Description of the beach Протяженность пляжа — 1,3 км.
  • 1st line
  • private beach
  • sand beach
  • sun loungers  FREE 
  • umbrellas  FREE 
  • beach towels
In a hotel

Стойка регистрации работает круглосуточно. На территории 14 кафе, ресторанов (9 а’ля карт) и баров, 40 конференц-залов (до 2500 персон), 2 бассейна с температурным контролем, магазины, терраса, места для курения. Есть чистка обуви, пресс для брюк (платно), специальные диетические меню (по запросу), факс/ксерокс (платно), кондиционер, лимузин-сервис. Есть украиноязычный и русскоязычный персонал. У бассейна шезлонги и полотенца. Доступна услуга глажки одежды (платно), помощь в покупке билетов на шоу, продажа билетов, услуги консьержа, доставка еды и напитков в номер, доставка прессы.

  • restaurant
  • A la carte restaurant
  • cafe/bar
  • open pool
  • conference hall/banquet hall
  • parking  FREE 
  • car rental
  • safe
  • free wi-fi
  • elevator
  • laundry
  • hairdresser/beauty salon
  • doctor
  • facilities for people with disabilities
  • non-smoking rooms
  • currency exchange
  • ATM
  • payment by payment cards
For kids Есть детские телеканалы, игровая зона в помещении, 2 бассейна, 2 водные горки.
  • children's swimming pool
  • playground
  • kids club
  • children's menu in the restaurant
  • children's chairs in the restaurant
  • cot  FREE 
Entertainment and sports На территории 2 водные горки, 4 теннисных корта (с жестким покрытием), 2 фитнес-центра, дартс, ночной клуб, ныряние с маской и трубкой, езда на верблюдах.
  • water park and slides
  • jacuzzi  FREE 
  • billiards
  • table tennis  FREE 
  • tennis court  FREE 
  • volleyball  FREE 
  • basketball playground
  • football field
  • bicycles for rent  FREE 
  • gym  FREE 
  • yoga classes
  • water activities
  • surfing  FREE 
  • windsurfing
  • disco club
  • organization of excursions
Description of rooms

В отеле 394 номера. Есть смежные номера.

In the rooms

отделанная мрамором ванная комната, планшет iPad mini с функцией управления удобствами номера или люкса, бесплатный высокоскоростной Wi-Fi, телевизор с интерактивными функциями и высокой четкостью изображения, транслирующий более 150 телевизионных каналов, бесплатные фильмы и видео по запросу, круглосуточные услуги дворецкого, ежедневная уборка, бутилированная вода

  • bath / shower
  • bidet
  • hair dryer
  • slippers and bathrobe
  • $
  • safe
  • air conditioner
  • cable/satellite TV
  • plasma tv
  • phone
  • internet wi-fi  FREE 
  • balcony/terrace
  • jacuzzi (not in all rooms)
The address West Corniche Road, Abu Dhabi, United Arab Emirates
Phones: +971 2 690 8888
FAQ
Какой пляж у отеля?
Отель располагается на 1-й пляжной линии. У отеля собственный песчаный пляж. Пляжные полотенца в отеле (бесплатно).
Какие развлечения есть в отеле?
Вы можете прекрасно провести время за игрой в бильярд, баскетбол, футбол. Для поддержания хорошей физической формы отель предлагает йогой. В отеле есть аквапарк или горки, водные развлечения. Море и волны заиграют новыми красками если воспользоваться услугами виндсерфинга. Танцы-шманцы до утра или как позволит администрация отеля, вот что Вас ждет в Диско-клубе. В отеле присутствует организация экскурсий, упрощает выбор и дает советы специалист по туризму.
Какие возможности для детей есть в отеле?
Отель располагает детским бассейном с небольшой глубиной, детской площадкой с горкой и качелями. Чтобы взрослые могли отдохнуть, детей каждый день развлекает детский клуб. В ресторане есть отдельное детское меню или зона с детским питанием. Детские стульчики для кормления Ваших малышей всегда под рукой.