Terrible hotel

Written: 5 august 2016
Travel time: 28 july — 5 august 2016
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 2.0
Cleanliness: 2.0
Food: 3.0
Amenities: 5.0
The first time we rested in Abkhazia. The weather was excellent, the sea is clean, beautiful nature. And everything would be fine if it were not for the terrible conditions in the hotel. The service is very bad. The rooms were cleaned haphazardly, towels and toilet paper had to be asked at the reception, after which you would listen to the screams and yells of the rude maid.
There is no soundproofing between the rooms, we heard our neighbor sneezing.
The quality of satellite TV suffers: 2 channels, the image is disgusting.
For 6 days of our stay, we lived for three days without electricity and hot water (respectively, without air conditioning).
The price included accommodation and breakfast. For breakfast every day the same thing: fried sausages with a disgusting smell, boiled eggs and pancakes (but you have to pay for them).
There is no ramp for lifting suitcases on wheels; heavy loads were dragged to the 3rd floor.
The only good thing I would like to note is the guys at the reception, especially Artem. A very polite and friendly young man.
I do not recommend this hotel.
Translated automatically from Russian. View original
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