To begin with, we stopped by on my husband’s birthday, I approached the administration, asked if they congratulate the guests on their birthday like something, to which they answered me that only women with a bottle of wine, I offered to congratulate the man in the same way, what’s wrong with that, to which the admin girl replied: "not allowed")))) she asked if they were preparing cakes or pastries, a festive dinner.
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To begin with, we stopped by on my husband’s birthday, I approached the administration, asked if they congratulate the guests on their birthday like something, to which they answered me that only women with a bottle of wine, I offered to congratulate the man in the same way, what’s wrong with that, to which the admin girl replied: "not allowed")))) she asked if they were preparing cakes or pastries, a festive dinner... in short, I pissed her off more and more, she did not hide it, so I left with nothing, I had to take a taxi myself and go to the nearest store, the guests suggested, the administrator would only smoke on the bench, she had no time) a terrible administrator, a very unpleasant girl!
The first day we discussed how we like everything and that you can come back here, a cool place, and then our opinion changed to the opposite!
They settled us 1 hour earlier, which is immediately a plus) the rooms are excellent) the administrator girl (full blonde) was reluctant to communicate with us, I had to pull information from her with ticks where everything is and where we can eat, etc. she answered our entire vacation every day is the same, the feeling that she hates all the guests, and also never greeted us for 10 days, a strange attitude, it was somehow unpleasant, we are smiling people, we saw this for the first time. We finally understood the attitude towards guests in this hotel when They tried to order an excursion, which are promoted on their territory by the same admin, but all night and morning it rained like a bucket, and we with a small child, of course, we refused when we already realized that the rain had charged for the whole day (40 minutes before the excursion) , but the next day, according to the forecasts, it was clear, and I asked if it was possible to reschedule the same excursion for tomorrow. The admin replied: "no problem, good" . . the next day we went out with the bags at the appointed time and on the way the admin wrote that excursion cancellations there was no reason. At the reception, my husband and I wanted to find out the reason, but an unfamiliar man ran into me (we still didn’t understand who he was) and began his speech with the words “Did you refuse the tour yesterday? I ask you, what’s today changed her mind? are you going today or something? " etc. with all this, it was in front of the eyes of the entire administration and no one even explained for what reason this person communicates disrespectfully and who he is, everything was in a raised voice, it is clear that the excursion was not canceled by chance, he tried to convey, so I understood that you are today don’t go anywhere because yesterday they refused and all the groups, by the way, too) and he’s angry) a conflict arose, we left in shock) later the administrator wrote an apology to WhatsApp and said that the water level in Ritsa had just risen, so they canceled it, we weren’t confused and ordered the same excursion to Apsua tour and on the same day we went chic! but the sediment remained !! ! and no water level rises there because of the rain, they lied to us (Also to the work of the administration: there are no balls for the child in the hotel at all (football is also stated in the infrastructure and volleyball), the admins said there are balls - there are no needles to pump up) and so it wasn’t for another 10 days, we found out several times. they are swollen from the rain, there is no ball... but the administration manages to smoke and sit on the benches, it seems that they are guests here and only maids, cooks and a janitor work on the embankment! zero))))) by the way, all the staff, from the administration to the employees (it’s not clear what they do during the day, there are always a lot of obscure Abkhaz men walking on the territory, they just walk and stare at women while smoking, in the evenings they “briskly” dance painfully but)) they sit in the evenings on embankment at the tables and thump, smoking cigarettes throw them straight into the lawn...
Conclusion: the location of the hotel relative to the sea is class, its own beach with sun loungers, food, rooms are super! BUT, if you go to this hotel with children, then buy toys for your children, because here they cannot even buy a needle for balls, do there is also dumb with them) all deceit there is no animation and not a single entertaining evening for 10 days! the rudeness and indifference of the administration, yoga is declared on the hotel website as free, in fact it is paid for each lesson) children's cars and a motorcycle in building 2 also turned out to be paid as much as 250 rubles for 15 minutes, even though the ad would have been hung with prices, otherwise the admin dictates prices hidden under his table, and since there is no price list anywhere, it means "black giveaway")))) indoor pool - also paid! children's trampoline for 10 days they cheated 1 time! in general, something like that !!! ! In the national cuisine, everyone was poisoned on the 3rd day (we are 3 adults). We don’t know the reasons, but they cook it sooo sharply, although when she took the order she made a note (not spicy)! but the kebab in Their restaurant is sooo delicious!
In general, the conclusion is this: for that kind of money you can find other options in Athos!
The first day we discussed how we like everything and that you can come back here, a cool place, and then our opinion changed to the opposite!
They settled us 1 hour earlier, which is immediately a plus) the rooms are excellent) the administrator girl (full blonde) was reluctant to communicate with us, I had to pull information from her with ticks where everything is and where we can eat, etc. she answered our entire vacation every day is the same, the feeling that she hates all the guests, and also never greeted us for 10 days, a strange attitude, it was somehow unpleasant, we are smiling people, we saw this for the first time. We finally understood the attitude towards guests in this hotel when They tried to order an excursion, which are promoted on their territory by the same admin, but all night and morning it rained like a bucket, and we with a small child, of course, we refused when we already realized that the rain had charged for the whole day (40 minutes before the excursion) , but the next day, according to the forecasts, it was clear, and I asked if it was possible to reschedule the same excursion for tomorrow. The admin replied: "no problem, good" . . the next day we went out with the bags at the appointed time and on the way the admin wrote that excursion cancellations there was no reason. At the reception, my husband and I wanted to find out the reason, but an unfamiliar man ran into me (we still didn’t understand who he was) and began his speech with the words “Did you refuse the tour yesterday? I ask you, what’s today changed her mind? are you going today or something? " etc. with all this, it was in front of the eyes of the entire administration and no one even explained for what reason this person communicates disrespectfully and who he is, everything was in a raised voice, it is clear that the excursion was not canceled by chance, he tried to convey, so I understood that you are today don’t go anywhere because yesterday they refused and all the groups, by the way, too) and he’s angry) a conflict arose, we left in shock) later the administrator wrote an apology to WhatsApp and said that the water level in Ritsa had just risen, so they canceled it, we weren’t confused and ordered the same excursion to Apsua tour and on the same day we went chic! but the sediment remained !! ! and no water level rises there because of the rain, they lied to us (Also to the work of the administration: there are no balls for the child in the hotel at all (football is also stated in the infrastructure and volleyball), the admins said there are balls - there are no needles to pump up) and so it wasn’t for another 10 days, we found out several times. they are swollen from the rain, there is no ball... but the administration manages to smoke and sit on the benches, it seems that they are guests here and only maids, cooks and a janitor work on the embankment! zero))))) by the way, all the staff, from the administration to the employees (it’s not clear what they do during the day, there are always a lot of obscure Abkhaz men walking on the territory, they just walk and stare at women while smoking, in the evenings they “briskly” dance painfully but)) they sit in the evenings on embankment at the tables and thump, smoking cigarettes throw them straight into the lawn...
Conclusion: the location of the hotel relative to the sea is class, its own beach with sun loungers, food, rooms are super! BUT, if you go to this hotel with children, then buy toys for your children, because here they cannot even buy a needle for balls, do there is also dumb with them) all deceit there is no animation and not a single entertaining evening for 10 days! the rudeness and indifference of the administration, yoga is declared on the hotel website as free, in fact it is paid for each lesson) children's cars and a motorcycle in building 2 also turned out to be paid as much as 250 rubles for 15 minutes, even though the ad would have been hung with prices, otherwise the admin dictates prices hidden under his table, and since there is no price list anywhere, it means "black giveaway")))) indoor pool - also paid! children's trampoline for 10 days they cheated 1 time! in general, something like that !!! ! In the national cuisine, everyone was poisoned on the 3rd day (we are 3 adults). We don’t know the reasons, but they cook it sooo sharply, although when she took the order she made a note (not spicy)! but the kebab in Their restaurant is sooo delicious!
In general, the conclusion is this: for that kind of money you can find other options in Athos!
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It was the first time in Abkhazia. The hotel was chosen at random. And they weren't wrong at all. Firstly, we had just got off the bus when we were greeted with a smile by the wonderful hotel staff. We had to wait a bit for the accommodation, but we did not despair, but walked around the amazingly beautiful hotel area surrounded by greenery.
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It was the first time in Abkhazia. The hotel was chosen at random. And they weren't wrong at all. Firstly, we had just got off the bus when we were greeted with a smile by the wonderful hotel staff. We had to wait a bit for the accommodation, but we did not despair, but walked around the amazingly beautiful hotel area surrounded by greenery. Then we ate at the restaurant. The staff are just wonderful, friendly people. We were satisfied with everything. Wonderful cuisine. Clean beds, daily cleaning, 2 days after check-in, towels were changed for us. What wonderful people they are. Aslan, Zhenya, Julia, Inga, Said, Nastya, etc. , etc. infinitely grateful to you. It is simply impossible to list all of them. And the masseuse Lena is just a miracle, she has golden hands !! ! We wish prosperity to the whole hotel, next year we will definitely come back to you with my sister !! !
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I want to thank all the staff of the hotel for the rest. I changed tickets 2 times, extending my stay in this wonderful place. Anakopia Club! A lot of Positive emotions! An excellent combination of Price and Quality! Home comfort, warmth and generosity of the Abkhazians are here! regions, and the price tag in the restaurant is high).
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I want to thank all the staff of the hotel for the rest. I changed tickets 2 times, extending my stay in this wonderful place. Anakopia Club! A lot of Positive emotions! An excellent combination of Price and Quality! Home comfort, warmth and generosity of the Abkhazians are here! regions, and the price tag in the restaurant is high). The beauty of the Country of Soul-Apsny and the friendliness of the owners! A good hotel with its own beach, cozy houses (I will note them), clean private beach and promenade! But !!!! ! The most important thing I want to note is the management and staff of the hotel! I....I can't say otherwise. . . they are the BEST! Victor Nikolaevich, Beslan Palych, Karina and Ramil, Vika, Besik reception, Evgeny, cook girls! I bow to you for my rest. We already changed tickets 2 times, bought new ones to extend the vacation. So responsive and kind. We solve any issue, you just need to indicate: they organized a bicycle for me and I went to New Athos. The tour operator postponed the tour one day and the hotel manager simply gave the keys to a personal car and an escort to get to know New Athos. We set up a tent on the seashore (I wanted new sensations). I also note the care and attention to the guests as relatives and friends, especially to children. Here are the Most Cheerful and Positive Rescuers. Moremen))) Responsive, with an awesome sense of humor. Lena is an amazing and deep personality. Thanks to her, we met the Solstice Day on the seashore with a fire, dancing and girlish conversations. A spiritual place, like the country itself.
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We rested for 8 days with my daughter, and were very sorry that we chose this hotel. The only plus here: the beach is 2 steps away, that's where all the pluses end. The food in the "dining room" (I can't call it otherwise) is lame, of course, no buffet, eat what they gave and don't show off. The meat is overdried, soups in general are water, 2 carrots float and that’s all, sauces, spicy gravy, I can’t imagine how a child can eat it.
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We rested for 8 days with my daughter, and were very sorry that we chose this hotel. The only plus here: the beach is 2 steps away, that's where all the pluses end. The food in the "dining room" (I can't call it otherwise) is lame, of course, no buffet, eat what they gave and don't show off. The meat is overdried, soups in general are water, 2 carrots float and that’s all, sauces, spicy gravy, I can’t imagine how a child can eat it. There are no fruits, yogurts, cottage cheese, eggs at all. I had to go to the city for groceries on the very first day (taxi 300 rubles one way, because there are simply no shops within walking distance, the hotel is very far from the road, hidden in the middle of nowhere). With all this, the hotel staff doesn’t really move to do anything: the chefs at the distribution scratch their tongues, are rude in the face, if God forbid you ask them to give you something quickly, bartenders are generally absent from their workplaces, so buy the same bottle minerals are a big problem. and to the question: where do you go? , they give you an answer: we also need to rest, we are people. From time to time, hair comes across in the dishes, which is quite unpleasant and the appetite goes away completely. . In addition, dogs roam around the hotel, as well as in the dining room, which impudently enter the rooms, tables, drag food. And no one even thinks to fight this, they are allowed to walk further, despite the fact that there are children on the territory, and the hotel is considered a family hotel. Now, about the cleaning of the rooms: well, in fact, they are not cleaned at all, the linen is not changed, if the cleaning lady comes across and gives you a trash bag and a roll of toilet paper, consider yourself lucky, otherwise, they simply do not appear (for all 8 days, which we were, not a single day). There is a children's pool, but I do not advise the kids to swim, it is constantly polluted, the water is not cleaned (apparently, the concept of cleanliness in the hotel is completely absent). Of the pluses, as I said, the beach is 2 steps away, and more or less a large area, a platform, there is where the children can run. Well, a total disappointment.
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We rested in the Anakopia Club complex with the whole family, we really liked it. We lived in a comfortable triple room, with everything you need for a comfortable stay. The room was cleaned every day, at the strictly allotted time. The food was very tasty and varied. Even my daughter ate without whims, she is picky about food with us.
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We rested in the Anakopia Club complex with the whole family, we really liked it. We lived in a comfortable triple room, with everything you need for a comfortable stay. The room was cleaned every day, at the strictly allotted time. The food was very tasty and varied. Even my daughter ate without whims, she is picky about food with us. There are many interesting entertainments for both adults and children. Rest in Abkhazia was wonderful! We will definitely come back again.
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Rested in July, with two daughters. The room is good, triple. The sea is nearby. The area is well thought out. Plenty of play space for kids. There is a cool frigate playground, the largest in Abkhazia. There are always a lot of kids on the playground. For families with children, the hotel is just right. I liked that everything was clean.
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Rested in July, with two daughters. The room is good, triple. The sea is nearby. The area is well thought out. Plenty of play space for kids. There is a cool frigate playground, the largest in Abkhazia. There are always a lot of kids on the playground. For families with children, the hotel is just right. I liked that everything was clean. The staff is responsive. In general, with children I recommend going to the Anakopia Club hotel.
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• 6
I personally really liked this complex. Recently visited here with the whole family and were completely satisfied. Fortunately, the place is just wonderful, the food is awesome, you can lick your fingers, they really cook to the highest standard, and the service did not let us down, they answered all our questions and showed what was needed.
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I personally really liked this complex. Recently visited here with the whole family and were completely satisfied. Fortunately, the place is just wonderful, the food is awesome, you can lick your fingers, they really cook to the highest standard, and the service did not let us down, they answered all our questions and showed what was needed. So we were more than satisfied with everything.
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• 6
Perhaps one of the best hotels in Abkhazia, in our opinion. We rested in Abkhazia for a week, we just returned recently, we lived in the hotel all this time. Excellent service, polite and professional staff. The breakfasts are very tasty, the child could not tear himself away from us. The hotel is located in a good location, fresh air.
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Perhaps one of the best hotels in Abkhazia, in our opinion. We rested in Abkhazia for a week, we just returned recently, we lived in the hotel all this time. Excellent service, polite and professional staff. The breakfasts are very tasty, the child could not tear himself away from us. The hotel is located in a good location, fresh air. We enjoyed our stay very much, we were very satisfied. Thanks a lot.
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• 9
I chose this hotel because the masters in the kitchen just make the perfect food, I liked everything so much that I didn’t want to leave there! My wife and I were in this hotel for three days, and my wife and I were amazed at the speed of serving dishes and their quality cooking. In the morning they served chic dishes, as beautiful and bright as in the magazines in the picture! All the dishes are not only beautiful and bright, but also very tasty cooking, you won’t believe.
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I chose this hotel because the masters in the kitchen just make the perfect food, I liked everything so much that I didn’t want to leave there! My wife and I were in this hotel for three days, and my wife and I were amazed at the speed of serving dishes and their quality cooking. In the morning they served chic dishes, as beautiful and bright as in the magazines in the picture! All the dishes are not only beautiful and bright, but also very tasty cooking, you won’t believe... My wife and I licked our fingers already))) I advise everyone to visit here , and look at this service and eat delicious dishes that are made in this hotel with soul!
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• traveled 8 years ago
Rested with the whole family in Anakopia. We arrived on August 29, the territory was clean, beautiful, met by polite staff, warmly escorted to the room. So the first impression is positive. The food is delicious, the food is generous. The sea was warm, it was pleasant to swim. Sunset is also good and the water is clean.
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Rested with the whole family in Anakopia. We arrived on August 29, the territory was clean, beautiful, met by polite staff, warmly escorted to the room. So the first impression is positive. The food is delicious, the food is generous. The sea was warm, it was pleasant to swim. Sunset is also good and the water is clean. We went on excursions a couple of times, the audience at the hotel is pleasant, so we had a great time, especially on the Ritsa. And so Abkhazia is a very beautiful country! The room was cleaned regularly every 2 days. The cafe has very tasty national food, especially meat. In general, I liked everything, of the minuses, except that the weather let us down a little, but this is not a claim to the hotel. And when the rain was pouring, we went to play billiards with pleasure. I advise the hotel, there are many positive memories!
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